04-03-2011, 03:13 PM

Hello All, I am new to the community but have been searching on here for years getting advice for my mac. I now finally have a problem that i cant fix.

I have a macbook pro 17" about 4 years old now and recently when i turn it on it boots the loading white screen with the apple logo but does not go any further. Looking back at old threads i have tried the following:

- resetting the NVRAM by holding cmd+alt+p+r
- taking out the battery and trying to reset the SMC
- holding down shift and trying to boot in safe mode

All were unsuccessful. Also i do not have the original start up disk.

My biggest problem:

Im in AFRICA, specifically in Ghana, and there are most certainly no apple stores here.
I am a volunteer going to be in country for the next year and a half. Basically i am just looking for any help anyone can give on how to fix my problem or basically flat out tell me my hard drive is done and im screwed :/ Thanks

- freaking out in africa

04-04-2011, 02:37 AM

This might mean that your hard disk is dead I could have told you to make a disk repair but you said you don't have the start up disk, and I do not think you will find someone has a start up disk for you to barrow .

04-04-2011, 05:47 AM

yep, sounds like a hard drive issue. maybe you could order a snow leopard retail disc set from the internet, along with a new hard drive.