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  1. #1


    Member Since
    Feb 19, 2011
    Posts
    2
    Thumbs down Just bought a new macbook air and having major problems!! HELP!!
    I just bout 2 macbook air's yesterday and am having major wifi problems... At my house it will drop the signal every few minutes, and when the signal isn't dropped it's VERY SLOW... I had a sony vaio before this computer and it was from 2005.. it was faster on my internet than my new macbook air. I downloaded a tv show from itunes last night (it was 1.41MB) it took almost an hour and a half to download it. I am now at a coffee shop and it's having the same problems. BOTH of the brand new macbook air's i bout are doing the same thing... Is this problem normal for the macbook air's? If so would a macbook pro be better? I'm not sure if I can even exchange it or not but, this is my first mac computer and I am very unhappy.. I'm a college student and that was a lot of money I spent on these computers, and I expected them to be better than my 2005 sony vaio. ANY ADVICE WOULD BE GREATLY APPRECIATED!! PLEASE HELP!!

  2. #2

    cwa107's Avatar
    Member Since
    Dec 20, 2006
    Location
    Lake Mary, Florida
    Posts
    26,904
    Specs:
    15" MBP, Core i7/2GHz, 8GB RAM, 480GB Crucial M500 SSD
    No, this is not normal - but I will tell you that Macs can be picky about the way some WiFi routers are setup.

    In particular:

    1. Make sure that SSID broadcast is ENABLED (disabling it is common practice, but this is useless as a security feature and only makes it harder for legit machines to find and maintain a connection).
    2. Use WPA or WPA2 for security.
    3. Make sure your router's firmware is up-to-date.
    Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!

    https://youtu.be/KHZ8ek-6ccc

  3. #3


    Member Since
    Feb 19, 2011
    Posts
    2
    If I need to do that stuff to make it work with the wifi at my house, will it still have problems at other places with wifi like coffee shops, school, etc?

  4. #4

    cwa107's Avatar
    Member Since
    Dec 20, 2006
    Location
    Lake Mary, Florida
    Posts
    26,904
    Specs:
    15" MBP, Core i7/2GHz, 8GB RAM, 480GB Crucial M500 SSD
    Quote Originally Posted by puglover View Post
    If I need to do that stuff to make it work with the wifi at my house, will it still have problems at other places with wifi like coffee shops, school, etc?
    In my experience, no. Public WiFi spots tend to be unencrypted. School WiFi will probably use WPA/WPA2 by default and will definitely broadcast SSID.
    Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!

    https://youtu.be/KHZ8ek-6ccc

  5. #5

    Zurfyvision's Avatar
    Member Since
    Feb 25, 2010
    Location
    Idaho
    Posts
    27
    Specs:
    MBPr 13" Mid-2014 i5 256gb SSD 8gb Ram, iPad Mini 2 32gb
    Please give us some info on the router brand, model, and connection speeds. Is it capable of connecting at b/g/n? Also, where is it located in your house compared to where your MBA is? How old is the router?

    In the past, I have had trouble hooking up new hardware with older routers. They aren't made to last forever. You may need to upgrade your router hardware to be able to take full advantage of our MBA's full potential.

    <-----Welcome to the forums and don't for get to list your MBA's specs in yout profile.

  6. #6

    safarisurfer's Avatar
    Member Since
    Jan 12, 2008
    Posts
    444
    Specs:
    13 inch 2012 Air
    The air is not slow on the net. Everything I download is instant. Either there is a problem with your machine or your using my grandmas router. Bring it to a apple genius if it's the wifi card takes five minutes to change.

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