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![]() Member Since: Feb 11, 2011
Posts: 2
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Last night i realised that the two haves of my mac were not sitting flush, on closer inspection i realised that on the screen have there were two small hair line cracks coming from the very corners where the hinge is at. Any help of information as to why this may be would be greatly appreciated.
n.b i have not dropped my mac and it is only 5 months old |
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![]() Member Since: Oct 22, 2010
Location: Bakewell, UK
Posts: 2,532
![]() ![]() ![]() ![]() ![]() Mac Specs: iMac G3 800MHz :D | PowerMac G4 | MacBook Pro 15" 2.8GHz C2D 500GB HDD 4GB 9600M / 9600M GT 10.7.1
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If it is only 5 months old from new then take it to an Apple store and get it replaced or fixed.
- Simon Rest In Peace Steven Paul Jobs February 24, 1955 - October 5, 2011 [aged 56]
If you have been helped, don't forget to use the Reputation system just above the post to the right. Nominated: March 2011 & April 2011 |
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![]() Member Since: May 14, 2009
Location: Near Whitehorse, Yukon
Posts: 2,031
![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Mac Specs: Late 2008 MBP 15" - 2.4 GHz C2D - 8 GB RAM - 60 GB SSD & 500 GB HD - Mac OS 10.8.1 - 32 GB iTouch 4G
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There are three ways I can think of that maybe did it. a. Pushing the screen to far back once b. Picking up the the computer by the screen, it's a big no-no but I have observed plenty of people doing this c. A manufacture defect that you didn't notice at first. ~Alex Use the reputation system if a post helps you! Mac Forums IRC Channel - Help build it by hanging out with us The next sentence is true. The previous sentence is false. |
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![]() Member Since: Sep 09, 2009
Location: Down Under :D
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![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Mac Specs: Back to my old 2.2GHz C2D MB after selling my MBP and wondering what my next Mac will be :)
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![]() Member Since: Dec 10, 2010
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![]() Member Since: Mar 06, 2011
Posts: 1
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I was very, very surprised to start seeing hairline cracks appear on the hinge on my MacBook Pro. At the first crack sighting, I thought it was a hair, but when I tried to brush it away, I could feel it was a crack. Not one to panic, I wasn't overly concerned, but wondered about how it randomly appeared out of nowhere. I never take my laptop anywhere. My laptop has NEVER been dropped, nor has my screen has ever been bent backwards, which seems at a glance that it could be the logical cause. It looks like a stress fracture, BUT, the hinge on this laptop has never been stressed (again, never a drop or a backward bend or any other kind of rough treatment...I baby it!).
Today I called Apple about it, as slowly but surely, there are more and more cracks appearing, and one of them is huge. The cracks are on the bottom (underside of the hinge, too, I just discovered today). I'm worried that my screen will soon separate from the body. AppleCare suggested that I take it in to my local Apple Store, which I will do tomorrow. My warranty extends through December 2011. Has anyone else reported a cracked hinge on their Macbook Pro to Apple, with success on getting it repaired or the MBP replaced? It sure seems to me that this is a materials defect. AppleCare rep wasn't willing to say whether this was a known issue, but he did reiterate that I take 'er in to the Apple Store for inspection. I am attaching a picture of it that I just took with my phone.... -Karen Last edited by happyk; 03-06-2011 at 08:49 PM. Reason: typo |
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![]() Member Since: Jan 23, 2008
Location: Fort Worth, Texas
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Karen:
I would be surprised if they didn't offer to repair it for free. As a precautionary measure, make a backup of your hard drive prior to taking it on in. Use Time Machine to back up to an external drive. Let us know how it went. |
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![]() Member Since: Oct 22, 2010
Location: Bakewell, UK
Posts: 2,532
![]() ![]() ![]() ![]() ![]() Mac Specs: iMac G3 800MHz :D | PowerMac G4 | MacBook Pro 15" 2.8GHz C2D 500GB HDD 4GB 9600M / 9600M GT 10.7.1
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Quote:
![]() - Simon Rest In Peace Steven Paul Jobs February 24, 1955 - October 5, 2011 [aged 56]
If you have been helped, don't forget to use the Reputation system just above the post to the right. Nominated: March 2011 & April 2011 |
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