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  1. #1

    Member Since
    Dec 22, 2007
    2010 Macbook Pro - Charger no longer working properly, Can I get a free replacement?
    I got my macbook in late october or early november and for the past couple of days my charger has been acting up, it won't charge unless I manipulate the lead into a specific position, i don't have to hold it, so it isn't so bad but any kind of movement more than typing makes it stop charging, I have a feeling it's going to completely stop working by the end of this week. I think there must be some kind of loose connection, I'm not entirely sure.

    I've had a macbook before so I know how careful you need to be with them, especially with where you put the brick, since 2007 I had been through about 4 chargers because they're just awful, I've found these L chargers to be less bad than the T chargers with the overheating problem, but this has only lasted 3-3.5 months without any major overheating?

    My question is, does apple replace these chargers for free considering it must be a manufacture fault? I'm still under warranty, I however don't have applecare.

  2. #2

    Kevriano's Avatar
    Member Since
    Jul 02, 2006
    Crawley, England
    20" Intel iMac 2.4 Ghz/3G Ram/320HD, Snow Leopard. PBook G4, 1.5Ghz/1.5 Ram/250 HD, Leopard 10.5.6.
    Call and ask them or contact the store you bought from.
    I'd say it's unlikely, because they could say it's suffered accidental damage (even if it hasn't), but you won't know unless you ask really.
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  3. #3

    EvenStranger's Avatar
    Member Since
    Dec 09, 2010
    Currently 13" Late 2010 MBA, 4GB/128GB; Early 2011 13" MBP, dual core i7 2.7ghz, 4gb ram, 500gb hd
    As long as you're within your 1 year limited warranty, and there's no physical damage to the charger or cable (such as ripped insulation, a dog chewed on it, etc), they should replace it under warranty without any problems.

  4. #4

    pigoo3's Avatar
    Member Since
    May 20, 2008
    2011 13" MBP 2.3ghz, 8gig ram, OS 10.8.5
    I'm going to say that "technically" the Applecare warranty is only supposed to cover manufacturing the BIG question is, is the charger suffering from a manufacturing defect? Hard to say. Just take it to your local Apple Store (hopefully you have one)...and see what they will do.

    They're usually pretty as long as there's no physical damage to indicate some sort of "abuse"...there's a good chance they will replace it.

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  5. #5

    Member Since
    Oct 30, 2008
    Burgess Hill/UK
    MBP/2.53GHz i5/4GB RAM/500GB HDD/15" LED Screen/Intel HD Graphics & NVIDIA GeForce GT 330M
    When my charger began to bare the wires between the transformer brick and the actual Magsafe adaptor, I simply took it in to my local Apple store and they replaced it with no questions after checking my serial number to see if I had Applecare. You may have a different experience, but I reckon when it comes to mains supply and the possibility of someone getting hurt, they will probably act for you benefit.

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