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Apple Notebooks Apple's notebook computers including MacBook Pro, MacBook, MacBook Air, PowerBook, and iBook.

Issues With Superdrive


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esrever

 
Member Since: Jan 24, 2011
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Hello all,

I'm a new mac user, having recently purchased a 13" macbook pro. Since the day I brought it home, I've been having problems with the DVD RW, or so-called "superdrive". When I insert an audio CD, sometimes the system recognizes the disk, and sometimes it doesn't. It seems to be about a 50/50 shot weather the CD is read or not. If it is recognized, then I can read the data on the CD and transfer the files as normal. My problem is that I have to eject and re-insert the CD up to 3 times before this happens.

Does anyone know what could cause this issue? And if yes, how it can be rectified?
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chscag

 
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Does it do the same thing with pre-recorded DVDs (commercially recorded)?

If it does, you may have a defective superdrive. Since the machine is new and still under warranty, take it to your local Apple store and have them look at it.
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This along with your views on your battery Non-Charging Battery do what chscag says and take it back to Apple

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