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Thread: Issues With Superdrive

  1. #1

    Member Since
    Jan 24, 2011
    Issues With Superdrive
    Hello all,

    I'm a new mac user, having recently purchased a 13" macbook pro. Since the day I brought it home, I've been having problems with the DVD RW, or so-called "superdrive". When I insert an audio CD, sometimes the system recognizes the disk, and sometimes it doesn't. It seems to be about a 50/50 shot weather the CD is read or not. If it is recognized, then I can read the data on the CD and transfer the files as normal. My problem is that I have to eject and re-insert the CD up to 3 times before this happens.

    Does anyone know what could cause this issue? And if yes, how it can be rectified?

  2. #2

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Keller, Texas
    Does it do the same thing with pre-recorded DVDs (commercially recorded)?

    If it does, you may have a defective superdrive. Since the machine is new and still under warranty, take it to your local Apple store and have them look at it.

  3. #3

    Buzzard2010's Avatar
    Member Since
    Oct 22, 2010
    Bretforton, Worcestershire
    This along with your views on your battery do what chscag says and take it back to Apple

    - Simon

    If you have been helped, don't forget to use the Reputation system at the top right of their post.
    May 2011
    Nominated: March 2011 & April 2011

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