Issues With Superdrive

esrever · esrever #1 (**permalink**)

01-25-2011, 12:28 AM

Hello all,

I'm a new mac user, having recently purchased a 13" macbook pro. Since the day I brought it home, I've been having problems with the DVD RW, or so-called "superdrive". When I insert an audio CD, sometimes the system recognizes the disk, and sometimes it doesn't. It seems to be about a 50/50 shot weather the CD is read or not. If it is recognized, then I can read the data on the CD and transfer the files as normal. My problem is that I have to eject and re-insert the CD up to 3 times before this happens.

Does anyone know what could cause this issue? And if yes, how it can be rectified?

chscag · chscag #2 (**permalink**)

01-25-2011, 02:31 AM

Does it do the same thing with pre-recorded DVDs (commercially recorded)?

If it does, you may have a defective superdrive. Since the machine is new and still under warranty, take it to your local Apple store and have them look at it.

Buzzard2010 · Buzzard2010 #3 (**permalink**)

01-25-2011, 04:58 AM

This along with your views on your battery Non-Charging Battery do what chscag says and take it back to Apple

- Simon

chscag #2 (permalink)
Member Since: Jan 23, 2008 Location: Fort Worth, Texas Posts: 31,998 Mac Specs: 21.5" iMac 2.5 GHz i5, iPad 3rd Gen., 3 iPods	01-25-2011, 02:31 AM Does it do the same thing with pre-recorded DVDs (commercially recorded)? If it does, you may have a defective superdrive. Since the machine is new and still under warranty, take it to your local Apple store and have them look at it. Community Guidelines
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esrever #1 (permalink)
Member Since: Jan 24, 2011 Posts: 5	01-25-2011, 12:28 AM Hello all, I'm a new mac user, having recently purchased a 13" macbook pro. Since the day I brought it home, I've been having problems with the DVD RW, or so-called "superdrive". When I insert an audio CD, sometimes the system recognizes the disk, and sometimes it doesn't. It seems to be about a 50/50 shot weather the CD is read or not. If it is recognized, then I can read the data on the CD and transfer the files as normal. My problem is that I have to eject and re-insert the CD up to 3 times before this happens. Does anyone know what could cause this issue? And if yes, how it can be rectified?
	QUOTE Thanks

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