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Apple Notebooks Apple's notebook computers including MacBook Pro, MacBook, MacBook Air, PowerBook, and iBook.

Non-Charging Battery

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Member Since: Jan 24, 2011
Posts: 5
esrever is on a distinguished road

esrever is offline
Hello All,

I'm a new mac user who recently purchased a 13" macbook pro. It's a great looking machine, but I've been having some issues with the battery. Sometimes it will charge to 100%, but most times it will only charge to between 95% and 99%. I also downloaded a PC health widget that monitors battery health and the battery is only shown at 98% health -- this is after my having owned the laptop for only 2 weeks. At that rate of decline, the battery will be completely shot after only 2 years. Surely that can't be right.

So my question is two fold:
1, how can I get my battery to accept a full charge? I called Apple's tech support for this issue and a man who spoke very poor English told me I had to let the battery completely run dry, then charging it up fully from there should solve the problem. I've done this twice, but the problem persists.

and 2, is this harmful to my computer's battery? My PC health widget seems to indicate it is, but I'm unfamiliar with Apple's batteries.
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Member Since: Oct 22, 2010
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Mac Specs: MacBook Pro 15" 2014, 2.2GHz i7, 16GB RAM, 250GB SSD, OSX 10.9.5 - iPhone 5s 16gb

Buzzard2010 is offline
Hi esrever,

I have had my Macbook Pro now from new, (November-2008). From new this laptop woud only charge to about 98%. Occasionally it does go to 100% but mostly to around 98%.
Over 2 years later it still does it, but has never decreased in performance or life.
I would also point out that I would not trust any of these health widgets/ battery health assistants. I have only been a member on this website for a few months and already seen dozens of threads about battery life usually stating that such-and-such battery application says it only holds about 70% of it's charge now. You ask them to check the app again and it says 95%. These applications are very hit-and-miss and can never be relied on.

Hope this helps

- Simon

If you have been helped, don't forget to use the Reputation system at the top right of their post.
May 2011
Nominated: March 2011 & April 2011
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