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Apple Notebooks Apple's notebook computers including MacBook Pro, MacBook, MacBook Air, PowerBook, and iBook.

NEW 15' Inch MBP keeps getting Panic Kernels


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jmzyfm

 
Member Since: Jan 23, 2011
Posts: 1
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jmzyfm is offline
Hi,
I just bought my brand new macbook pro 15 inches 3 days ago, and I have already been getting numerous panic kernels[ aka grey screen of death ]

I have tried repair, checking everything for disk permissions and what not, here is one of my logs

Sun Jan 23 16:50:00 2011
Machine-check capabilities (cpu 0) 0x0000000000000c09:
family: 6 model: 37 stepping: 2 microcode: 9
Intel(R) Core(TM) i5 CPU M 520 @ 2.40GHz
9 error-reporting banks
threshold-based error status present
extended corrected memory error handling present
Machine-check status 0x0000000000000004:
machine-check in progress
MCA error-reporting registers:
IA32_MC0_STATUS(0x401): 0x0000000000000800 invalid
IA32_MC1_STATUS(0x405): 0x0000000000000000 invalid
IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
IA32_MC3_STATUS(0x40d): 0xb600000000000115 valid
MCA error code: 0x0115
Model specific error code: 0x0000
Other information: 0x00000000
Threshold-based status: No tracking
Status bits:
Processor context corrupt
ADDR register valid
Error enabled
Uncorrected error
IA32_MC3_ADDR(0x40e): 0x000002090026b500
IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
IA32_MC5_STATUS(0x415): 0x0000000000000000 invalid
IA32_MC6_STATUS(0x419): 0x0000000000000000 invalid
IA32_MC7_STATUS(0x41d): 0x0000000000000000 invalid
Package 0 logged:
IA32_MC8_STATUS(0x421): 0x0000000000000000 invalid
panic(cpu 0 caller 0x2a9d27): Machine Check at 0x01c7fd63, thread:0x9b15b7c, trapno:0x12, err:0x0,registers:
CR0: 0x80010033, CR2: 0x55570000, CR3: 0x00100000, CR4: 0x00000668
EAX: 0xbfffc47c, EBX: 0x01c7fc11, ECX: 0xbfffd138, EDX: 0x03391630
ESP: 0xbfffc420, EBP: 0xbfffc4e8, ESI: 0x03878900, EDI: 0x00000002
EFL: 0x00000282, EIP: 0x01c7fd63

Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x819e18 : 0x21b50c (0x5d4438 0x819e4c 0x223974 0x0)
0x819e68 : 0x2a9d27 (0x595f04 0x595ff1 0x1c7fd63 0x9b15b7c)
0x819f58 : 0x2a1912 (0x1 0x0 0x0 0x0)

BSD process name corresponding to current thread: Google Chrome He

Mac OS version:
10J567

Kernel version:
Darwin Kernel Version 10.6.0: Wed Nov 10 18:13:17 PST 2010; root:xnu-1504.9.26~3/RELEASE_I386
System model name: MacBookPro6,2 (Mac-F22586C8)

System uptime in nanoseconds: 1694044174184
unloaded kexts:
com.apple.driver.AppleUSBUHCI 4.1.5 (addr 0x141d000, size 0x65536) - last unloaded 152439375859
loaded kexts:
com.apple.driver.AppleHWSensor 1.9.3d0 - last loaded 28778503070
com.apple.driver.AGPM 100.12.19
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleHDA 1.9.9f12
com.apple.driver.AppleMikeyDriver 1.9.9f12
com.apple.driver.AppleUpstreamUserClient 3.4.5
com.apple.driver.AppleMCCSControl 1.0.17
com.apple.driver.AudioAUUC 1.13
com.apple.driver.AppleIntelHDGraphics 6.2.6
com.apple.driver.AppleIntelHDGraphicsFB 6.2.6
com.apple.driver.SMCMotionSensor 3.0.0d4
com.apple.driver.ACPI_SMC_PlatformPlugin 4.5.0d5
com.apple.kext.AppleSMCLMU 1.5.0d3
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.GeForce 6.2.6
com.apple.driver.AppleGraphicsControl 2.8.68
com.apple.driver.AppleLPC 1.4.12
com.apple.driver.AppleUSBTCButtons 200.3.2
com.apple.driver.AppleUSBCardReader 2.5.8
com.apple.driver.AppleIRController 303.8
com.apple.driver.AppleUSBTCKeyboard 200.3.2
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTyp eZlib 1.0.0d1
com.apple.iokit.SCSITaskUserClient 2.6.5
com.apple.iokit.IOAHCIBlockStorage 1.6.3
com.apple.driver.AppleUSBHub 4.1.7
com.apple.driver.AppleFWOHCI 4.7.1
com.apple.driver.AirPortBrcm43224 426.36.1
com.apple.iokit.AppleBCM5701Ethernet 2.3.9b6
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleUSBEHCI 4.1.7
com.apple.driver.AppleAHCIPort 2.1.5
com.apple.driver.AppleACPIButtons 1.3.5
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.6
com.apple.driver.AppleACPIEC 1.3.5
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClien t 105.13.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.11
com.apple.driver.AppleIntelCPUPowerManagement 105.13.0
com.apple.driver.DspFuncLib 1.9.9f12
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.8d0
com.apple.driver.IOPlatformPluginFamily 4.5.0d5
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.3.8f7
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.driver.AppleSMC 3.1.0d3
com.apple.iokit.IOAudioFamily 1.8.0fc1
com.apple.kext.OSvKernDSPLib 1.3
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleHDAController 1.9.9f12
com.apple.iokit.IOHDAFamily 1.9.9f12
com.apple.driver.AppleSMBusPCI 1.0.8d0
com.apple.nvidia.nv50hal 6.2.6
com.apple.NVDAResman 6.2.6
com.apple.iokit.IONDRVSupport 2.2
com.apple.iokit.IOGraphicsFamily 2.2
com.apple.driver.BroadcomUSBBluetoothHCIController 2.3.8f7
com.apple.driver.AppleUSBBluetoothHCIController 2.3.8f7
com.apple.iokit.IOBluetoothFamily 2.3.8f7
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.5
com.apple.iokit.IOUSBMassStorageClass 2.6.5
com.apple.driver.AppleUSBMultitouch 206.6
com.apple.iokit.IOUSBHIDDriver 4.1.5
com.apple.driver.AppleUSBMergeNub 4.1.5
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.5
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.5
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.5
com.apple.iokit.IOUSBUserClient 4.1.5
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IO80211Family 312
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOUSBFamily 4.1.7
com.apple.iokit.IOAHCIFamily 2.0.4
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.5
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.2
com.apple.driver.AppleACPIPlatform 1.3.5
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0


PLEASE help me thank you.
QUOTE Thanks
chscag

 
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Location: Fort Worth, Texas
Posts: 40,114
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Remove Google Chrome and see if that takes care of it. The machine is crashing as soon as it starts up. See below from Panic Log:

Quote:
BSD process name corresponding to current thread: Google Chrome He
Let us know if that fixes it. If you still have a problem after removing Chrome, it might be a good idea to let Apple deal with it since the machine is new.
QUOTE Thanks

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