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  1. #1


    Member Since
    Jan 19, 2011
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    13
    Help with 2010 macbook trackpad click issue
    My wife bought me a macbook for last christmas and i have to say i was anti mac for as long as i was in the computer community. i feel in love with this machine instantly.

    lately i have had issues with the clicking functionality on the trackpad. it registers maybe 10% of the time and i have to find that magic spot. Just tapping works 100% of the time, but i feel that a 1 year old macbook should not have such a hardware problem.

    has anyone had similar issues and found a solution sans visiting an apple store or sending it to have it repaired?

    any help would be greatly appreciated.
    thanks

  2. #2

    ClockworkWorld's Avatar
    Member Since
    Dec 16, 2010
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    240
    This will probably be something that is way too simple to mention, but just to be sure, you've checked the mouse/sensitivity settings, right? If you're the only one that uses it I'm sure you'd know if something had changed, but if someone else uses it, maybe they fiddled with a setting?

    I'm sure someone else will chime in with a much smarter/more likely suggestion
    Late 2010 iMac 27 inch  2.93GHz i7 16GB RAM 2TB HDD
    2011 Macbook Pro 17 inch Glossy  2.3GHz Quad-core i7 8GB RAM 750GB HDD

  3. #3


    Member Since
    Jan 19, 2011
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    13
    yeah. nothing has really been changed. thank you for your response though
    it wasnt anything too drastic. it started to register less and less and now its to the point where every 20 or so clicks one will work.

    its just frustrating having an expensive machine that is relatively young that shouldnt be having this problem.

    also on a side note i have all software update to date and im running MAC OS X 10.6.6

  4. #4

    CrimsonRequiem's Avatar
    Member Since
    Jul 24, 2008
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    Specs:
    MBP 2.3 Ghz 4GB RAM 860 GB SSD, iMac 3.4 GHz Intel Core i7 32GB RAM, Fusion Drive 1TB
    You do realize that you don't have to use the click function right? That just wears out the button. Tap to click and two finger tap to get secondary menus.

    Since it's relatively new anyways you can always bring it into the Apple store and have them take a look at it.



    死神はリンゴしか食べない。

  5. #5


    Member Since
    Jan 19, 2011
    Posts
    13
    yes i know that i can just tap, which is what i have been using since the click doesnt work.

    and youre telling me its ok to spend $1000 on a laptop and having the click button not work after only one year is ok? that doesnt make sense to me.

    the laptop is not warranted and i dont have applecare since i assumed that apple products are very well designed and durable. if i go to the apple store im certain there will be a cost to it.

    i appreciate your response and guide posted. thank you

  6. #6

    EvenStranger's Avatar
    Member Since
    Dec 09, 2010
    Location
    Virginia
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    844
    Specs:
    Currently 13" Late 2010 MBA, 4GB/128GB; Early 2011 13" MBP, dual core i7 2.7ghz, 4gb ram, 500gb hd
    If the unit has a removable battery (iffy considering when it was purchased), you might try removing the battery and seeing if the click response returns. There's been an issue in the past with batteries swelling varying amounts, which will press on the underside of the trackpad and prevent it from clicking properly.

  7. #7


    Member Since
    Jan 19, 2011
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    13
    Quote Originally Posted by EvenStranger View Post
    If the unit has a removable battery (iffy considering when it was purchased), you might try removing the battery and seeing if the click response returns. There's been an issue in the past with batteries swelling varying amounts, which will press on the underside of the trackpad and prevent it from clicking properly.
    i looked underneath lastnight and its all one solid piece beneath it.
    i didnt see any easy access points or screws to undo to gain entrance.

    does anyone know how much apple would charge for this repair?

  8. #8

    EvenStranger's Avatar
    Member Since
    Dec 09, 2010
    Location
    Virginia
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    844
    Specs:
    Currently 13" Late 2010 MBA, 4GB/128GB; Early 2011 13" MBP, dual core i7 2.7ghz, 4gb ram, 500gb hd
    Just removing the battery to confirm it's not the culprit, probably nothing... it's 10 screws on the bottom and three screws in the battery. If the battery is swollen, you'll need to have them replace the battery. You may be able to negotiate with the and just pay for parts or they might replace the battery free of charge if they're feeling generous. If it's a defective trackpad assembly, they aren't terribly expensive, but I don't recall how much. Labor would be about $85.

  9. #9


    Member Since
    Jan 19, 2011
    Posts
    13
    bingfo still
    i dont see any screws on the bottom.
    i dont feel comfortable taking it apart.

    does anyone else have any info

  10. #10


    Member Since
    Jan 19, 2011
    Posts
    13
    it has been over a year since i purchased the macbook...could i still buy the 3 year extended warranty for it?

    also, would it cover repairing the non rresponsive click issue?

  11. #11

    northrnchimp's Avatar
    Member Since
    Jun 13, 2010
    Location
    England
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    217
    Specs:
    rMBP 13 2.5GHz 121GB SSD
    As far as I'm aware you can't purchase extended Applecare after the initial one year warranty has expired.

    You do realize that you don't have to use the click function right?
    -

    Except when logging in, if you have a couple of accounts to choose from it cannot be done with a tap, it has to be a click.

  12. #12


    Member Since
    Jan 19, 2011
    Posts
    13
    i also have issues trying to select/highlight more than just a sentence with click....

    i gotta figure out a way for this to get fixed....dang annoying

  13. #13

    safarisurfer's Avatar
    Member Since
    Jan 12, 2008
    Posts
    444
    Specs:
    13 inch 2012 Air
    i actually got a virus that did the same thing to my windows machine. im pretty sure i got it from visiting an image upload site called deviantart. ive read this before it has something to do with the way their ad system rotates ads and they get some real nasty stuff there sometimes if you dont pay to have the ads removed. anyway my click got progressively worse over time. to the point i was really abusing the button out of anger. strange thing is i reinstalled windows and it worked again like brand new. never had the issue again. i dont know if thats what happened to you but anyway, true story. it works fine now after reinstallation.

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