problems installing program

gucci0802 · gucci0802 #1 (**permalink**)

01-18-2011, 02:13 AM

i bought my first mac and i have a problem.

i tried downloading and installing a program off download.com more specifically frostwire
i have dled it and installed it fine on my gf mac but this one isn't working

the downloading worked perfectly fine but i can't seem to install it.

when its finished dling from the website i get a icon on my desktop that looks like a harddrive. when i click it it opens a new folder which i click on the icon to open it to install it it gives me a message saying :

"frostwire" is an application downloaded from the Internet. are you sure you want to open it?
"frostwire" is on the disk image "frostwire-4.21.2.dmg". safari downloaded this disk image today at 11:08 from download.cnet.com"

when i select yes from that message nothing happens

what am i doing wrong?

how can i install this program properly? is there like a seeting that i need to adjust.

thanks for your help

robduckyworth · robduckyworth #2 (**permalink**)

01-18-2011, 07:32 AM

make sure you drag it off the disk image into the applications folder.

EvenStranger · EvenStranger #3 (**permalink**)

01-18-2011, 11:02 AM

Apple recommends developers use application packages, with most of the support files embedded with the application. So Firefox is actually Firefox.app, which is a folder pretending to be an application, with its support files and executable inside. That allows a user to uninstall an app by simply dragging it to the trash. A DMG file is similar to a windows ISO, a virtual disk, and if a file doesn't have a specific installer, it will most likely be a drag and drop install.

Buzzard2010 · Buzzard2010 #4 (**permalink**)

01-18-2011, 11:22 AM

Both absolutely right, when you download a file that is placed inside a .DMG (DMG being a virtual drive) you need to drag the application out of the dmg into your applications folder. Once you have done this you can drag the dmg to the trash bin to eject it then delete the downloaded folder housing the dmg.

- Simon

harryb2448 · harryb2448 #5 (**permalink**)

01-18-2011, 04:19 PM

For fuller instructions, double click the .dmg file and after it open either install the program if there is an installer, or simply drag it to the Applications folder. Many programs have an application folder besides the program with an arrow. That will also work.

robduckyworth #2 (permalink)
Member Since: Jan 04, 2011 Location: Reading, UK Posts: 2,972 Mac Specs: 15" MBP, 2.5GHz i7, 750GB, 6770M 1GB, iPad 3, iPhone 4, custom PC	01-18-2011, 07:32 AM make sure you drag it off the disk image into the applications folder. If you find a post helpful, don't forget to use the reputation system (top right of post.) Join us in the IRC! How? Add me on Steam, Origin or PSN (Vita): robduckyworth
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Buzzard2010 #4 (permalink)
Member Since: Oct 22, 2010 Location: Bakewell, UK Posts: 2,534 Mac Specs: iMac G3 800MHz :D \| PowerMac G4 \| MacBook Pro 15" 2.8GHz C2D 500GB HDD 4GB 9600M / 9600M GT 10.7.1	01-18-2011, 11:22 AM Both absolutely right, when you download a file that is placed inside a .DMG (DMG being a virtual drive) you need to drag the application out of the dmg into your applications folder. Once you have done this you can drag the dmg to the trash bin to eject it then delete the downloaded folder housing the dmg. - Simon Rest In Peace Steven Paul Jobs February 24, 1955 - October 5, 2011 [aged 56] If you have been helped, don't forget to use the Reputation system just above the post to the right. May 2011 Nominated: March 2011 & April 2011
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harryb2448 #5 (permalink)
Member Since: Nov 28, 2007 Location: Nambucca Heads Australia Posts: 14,264 Mac Specs: iMac i5 2.7GHz OS X.8.3	01-18-2011, 04:19 PM For fuller instructions, double click the .dmg file and after it open either install the program if there is an installer, or simply drag it to the Applications folder. Many programs have an application folder besides the program with an arrow. That will also work. *Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!*
	QUOTE Thanks

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gucci0802 #1 (permalink)
Member Since: Jan 18, 2011 Posts: 3	01-18-2011, 02:13 AM i bought my first mac and i have a problem. i tried downloading and installing a program off download.com more specifically frostwire i have dled it and installed it fine on my gf mac but this one isn't working the downloading worked perfectly fine but i can't seem to install it. when its finished dling from the website i get a icon on my desktop that looks like a harddrive. when i click it it opens a new folder which i click on the icon to open it to install it it gives me a message saying : "frostwire" is an application downloaded from the Internet. are you sure you want to open it? "frostwire" is on the disk image "frostwire-4.21.2.dmg". safari downloaded this disk image today at 11:08 from download.cnet.com" when i select yes from that message nothing happens what am i doing wrong? how can i install this program properly? is there like a seeting that i need to adjust. thanks for your help
	QUOTE Thanks

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