trackpad failure MBpro 13 2009

Charliesmomuk · Charliesmomuk #1 (**permalink**)

12-30-2010, 10:12 AM

Bought my macbook pro dec 27th 2009.. (unibody)
Yesterday the trackpad failed

2 days out of warranty grrr

Don't have applecare due to finances

Trackpad not responding to left click at all, will sometimes respond to repeated clicking in the centre. Sometimes right click. No click and drag.. so am having to use an external mouse for now.

Is there anything I can do? I'm guessing it is likely to be a hardware issue, but could it be a software-reinstall it and make it better- problem?

I have made an appy for the genius bar tomorrow but REALLY don't want to have to pay if there is something I can try at home first.
Thanks for any advice...

6string · 6string #2 (**permalink**)

12-30-2010, 10:21 AM

Don't stress.... Apple is all about customer service! 2 days out of warranty, they won't treat you like Dell would, and if they do, with a cool head and pleasant manner, if you can't get to speak to a manager, contact Apple's customer relations, and I am certain that all will go well.
Once again, cool head and pleasant manner

I'm guessing that your battery may have expanded, or there has been a liquid spill..... If it is the latter, then you have nothing to go on, but, see what happens tomorrow.

wavinwayne · wavinwayne #3 (**permalink**)

12-30-2010, 10:24 AM

FWIW...A couple of time over the past year, the trackpad on my '09 MBP has stopped working correctly. A shutdown and restart corrected the problem both times. Also, both times I suspect the cause was extreme humidity.

Charliesmomuk · Charliesmomuk #4 (**permalink**)

12-30-2010, 10:52 AM

Thanks for the replies. Definitely no liquid spill whatsoever..no-one else is allowed to touch my macbook as it's my preciousssssss

We have had the extremely odd weather recently...uber cold now uber damp, but the macbook doesn't ever go out to play so I wouldn't have thought that weather could be affecting it. Hasn't been dropped or bumped about either.

Just can't believe it's gone wrong the week the warranty expired!

6string · 6string #5 (**permalink**)

12-30-2010, 10:56 AM

These things happen, good that it''s not a spill, and chill and have it seen to tomorrow

JonsMac · JonsMac #6 (**permalink**)

12-30-2010, 07:01 PM

how do you find out what year you have?

I see a lot of questions being asked and lots of ppl most of the time include the year. I just bought mine maybe a month ago from best buy but unsure what year it could be. I do know it's the new MBP 13"

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Just Got a Magic Trackpad!	pigoo3	Other Hardware and Peripherals	23	08-02-2010 08:55 PM
Solution for loud trackpad unibody macbook late 2009 (non-removable battery)	StevenH	Apple Notebooks	4	03-03-2010 06:23 PM
Occasional Trackpad Failure	Unit134679	Apple Notebooks	7	06-02-2008 07:30 PM

trackpad failure MBpro 13 2009

Internet Services

Web Development

Digital Marketing

Consumer Tech

Charliesmomuk #1 (permalink)
Member Since: Jul 18, 2008 Posts: 12	12-30-2010, 10:12 AM Bought my macbook pro dec 27th 2009.. (unibody) Yesterday the trackpad failed 2 days out of warranty grrr Don't have applecare due to finances Trackpad not responding to left click at all, will sometimes respond to repeated clicking in the centre. Sometimes right click. No click and drag.. so am having to use an external mouse for now. Is there anything I can do? I'm guessing it is likely to be a hardware issue, but could it be a software-reinstall it and make it better- problem? I have made an appy for the genius bar tomorrow but REALLY don't want to have to pay if there is something I can try at home first. Thanks for any advice...
	QUOTE Thanks

6string #2 (permalink)
Member Since: Sep 09, 2009 Location: Down Under :D Posts: 5,484 Mac Specs: Back to my old 2.2GHz C2D MB after selling my MBP and wondering what my next Mac will be :)	12-30-2010, 10:21 AM Don't stress.... Apple is all about customer service! 2 days out of warranty, they won't treat you like Dell would, and if they do, with a cool head and pleasant manner, if you can't get to speak to a manager, contact Apple's customer relations, and I am certain that all will go well. Once again, cool head and pleasant manner I'm guessing that your battery may have expanded, or there has been a liquid spill..... If it is the latter, then you have nothing to go on, but, see what happens tomorrow.
	QUOTE Thanks

Charliesmomuk #4 (permalink)
Member Since: Jul 18, 2008 Posts: 12	12-30-2010, 10:52 AM Thanks for the replies. Definitely no liquid spill whatsoever..no-one else is allowed to touch my macbook as it's my preciousssssss We have had the extremely odd weather recently...uber cold now uber damp, but the macbook doesn't ever go out to play so I wouldn't have thought that weather could be affecting it. Hasn't been dropped or bumped about either. Just can't believe it's gone wrong the week the warranty expired!
	QUOTE Thanks

6string #5 (permalink)
Member Since: Sep 09, 2009 Location: Down Under :D Posts: 5,484 Mac Specs: Back to my old 2.2GHz C2D MB after selling my MBP and wondering what my next Mac will be :)	12-30-2010, 10:56 AM These things happen, good that it''s not a spill, and chill and have it seen to tomorrow
	QUOTE Thanks

JonsMac #6 (permalink)
Member Since: Dec 12, 2010 Posts: 13	12-30-2010, 07:01 PM how do you find out what year you have? I see a lot of questions being asked and lots of ppl most of the time include the year. I just bought mine maybe a month ago from best buy but unsure what year it could be. I do know it's the new MBP 13"
	QUOTE Thanks

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)