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Apple Notebooks Apple's notebook computers including MacBook Pro, MacBook, MacBook Air, PowerBook, and iBook.

Faint "Ding" Sound coming from brand new Macbook Pro


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sonyvaz

 
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I just got my Macbook Pro 15" yesterday. A few hours ago I heard a faint ding noise coming from the computer. It is very annoying. It's not a beep and it doesn't seem to be coming from speakers. Sometimes when I toggle the computer I can hear it too. It's almost as if something was loose inside.

What are my options here? Any help? PLEEEASE.
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s2odin

 
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Like a metal clanking sound?

Run Disk Utility and verify and repair the disk. Could be a bad hard drive which is dying. If everything seems fine with it, I would take the back case off and turn it upside down to see if there's anything loose inside. If there's nothing loose with it, I would take it to an Apple store and see what they can do.

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sonyvaz

 
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Yes, I suppose it's a very faint metal clanking sound noise.

Would the Apple store charge me to see if anything is wrong? I mean, it's two days old!
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s2odin

 
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Quote:
Originally Posted by sonyvaz View Post
Yes, I suppose it's a very faint metal clanking sound noise.

Would the Apple store charge me to see if anything is wrong? I mean, it's two days old!
Nope, under warranty for a year. Take it in and just bring your receipt / proof of purchase.

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6string

 
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Sounds to me that you mean the noise it makes when the hard drive is parking when you move the Mac around!
Could that be it?
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sonyvaz

 
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Thank you for your prompt responses/help.

I found a YouTube video showing the noise.

It's HERE. The only difference is mine doesn't sound so frequently but it is the exact same noise.

I also found THIS "solution" and since you seem to have more knowledge regarding this stuff I'm asking for your opinion if you think it is ok to remove that piece?
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6string

 
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Quote:
Originally Posted by sonyvaz View Post
Thank you for your prompt responses/help.

I found a YouTube video showing the noise.

It's HERE. The only difference is mine doesn't sound so frequently but it is the exact same noise.

I also found THIS "solution" and since you seem to have more knowledge regarding this stuff I'm asking for your opinion if you think it is ok to remove that piece?
I wouldn't even consider touching it unless you want to void your warranty.
If you just got yesterday, take it into Apple to have it looked at, or swapped over.
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sonyvaz

 
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They can swap it even if I didn't buy it at an apple store?
Here is a small problem with that my boyfriend bought it for me at his online army exchange store. He has a return policy of 15 days from purchase. I leave on a road trip halway across the country in 2 days and will be gone for 2 weeks. If I take it with me to an apple store and they charge me or can't fix it or swap it I also won't have time to return it twhere we bought it from.
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6string

 
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I'd just give Apple a call and see what your options are.
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Quote:
Originally Posted by sonyvaz View Post
They can swap it even if I didn't buy it at an apple store?
Here is a small problem with that my boyfriend bought it for me at his online army exchange store. He has a return policy of 15 days from purchase. I leave on a road trip halway across the country in 2 days and will be gone for 2 weeks. If I take it with me to an apple store and they charge me or can't fix it or swap it I also won't have time to return it twhere we bought it from.
Don't deal with Apple or contact them. Just have your boy friend return it to the AAFES store (PX or BX) that he purchased it from and ask for a new one. They'll swap it out no questions asked. I shop at military exchanges often and can verify that their customer service is top notch.
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