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Apple Notebooks Apple's notebook computers including MacBook Pro, MacBook, MacBook Air, PowerBook, and iBook.

MacBook shuts off


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kahlil88

 
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Someone brought in a MacBook to the computer repair shop I work at, originally to diagnose intermittent keyboard issues of some sort (which I have yet to experience, aside from the arrow keys not working). After being on for a few minutes (with or without battery) a shut down prompt will appear and if I don't immediately hit cancel it will just shut off. I tried resetting the PRAM and PMU but it still happens every time. I think it's triggered by the "turn display off" setting.

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chscag

 
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Try resetting the SMC. Probably not going to work, but worth trying in case the machine has suffered some "brain damage".
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kahlil88

 
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That's what I meant by PMU, but I guess they're different?

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chscag

 
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Since you already tried resetting the SMC, did you try resetting the PRAM/NVRAM? LINK
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