Need urgent help with Mail

Drew384 · Drew384 #1 (**permalink**)

12-05-2010, 04:41 AM

Yesterday I installed Snow Leopard on my MBP for the first time and today noticed all sorts of odd happenings and decided to restore to just prior to the install via Time Machine. Once complete, I opened up Apple Mail and was immediately met with a dialog box that Mail would require an importing of messages before it could continue. After a 10 minute import, I get an error that the index for Mail has been damaged and to repair, I must quit Mail and open it again. Doing so just cycles the process around again repeatedly. All this before the Mail window even opens, so I can't even open it and then try retrieving my accounts and mail from Time Machine. What's it going to take to get it back up and working? Any and all help is much appreciated!

Buzzard2010 · Buzzard2010 #2 (**permalink**)

12-05-2010, 05:58 AM

Have you got any other backups you can restore to previous to the restore you used?

- Simon

Buzzard2010 #2 (permalink)
Member Since: Oct 22, 2010 Location: Bakewell, UK Posts: 2,532 Mac Specs: iMac G3 800MHz :D \| PowerMac G4 \| MacBook Pro 15" 2.8GHz C2D 500GB HDD 4GB 9600M / 9600M GT 10.7.1	12-05-2010, 05:58 AM Have you got any other backups you can restore to previous to the restore you used? - Simon Rest In Peace Steven Paul Jobs February 24, 1955 - October 5, 2011 [aged 56] If you have been helped, don't forget to use the Reputation system just above the post to the right. May 2011 Nominated: March 2011 & April 2011
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Drew384 #1 (permalink)
Member Since: Jun 12, 2009 Posts: 23	12-05-2010, 04:41 AM Yesterday I installed Snow Leopard on my MBP for the first time and today noticed all sorts of odd happenings and decided to restore to just prior to the install via Time Machine. Once complete, I opened up Apple Mail and was immediately met with a dialog box that Mail would require an importing of messages before it could continue. After a 10 minute import, I get an error that the index for Mail has been damaged and to repair, I must quit Mail and open it again. Doing so just cycles the process around again repeatedly. All this before the Mail window even opens, so I can't even open it and then try retrieving my accounts and mail from Time Machine. What's it going to take to get it back up and working? Any and all help is much appreciated!
	QUOTE Thanks

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