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  1. #1

    Gary86's Avatar
    Member Since
    Jan 31, 2010
    Location
    Milton, FL
    Posts
    300
    Specs:
    Early 2015 rMBP
    iTunes and music loss question
    Not sure what my wife did but she said she updated to the latest iTunes and all her music and iPhone apps are gone. I went to her music folder and dragged the iTunes folder into iTunes and it starts to import the apps but gets an error saying "a file is missing". Once I clear this alert for every app it seems like it importing all the songs but get through maybe 10-15 then stops. I went into time machine and went to Nov. 1 when I know her iTunes was fine. Restored the Music folder and tried it again and still a no-go..

    any thoughts? I hope she didn't lose everything.

  2. #2

    Kevriano's Avatar
    Member Since
    Jul 02, 2006
    Location
    Crawley, England
    Posts
    4,558
    Specs:
    20" Intel iMac 2.4 Ghz/3G Ram/320HD, Snow Leopard. PBook G4, 1.5Ghz/1.5 Ram/250 HD, Leopard 10.5.6.
    Try a permissions repair in disk utility, reboot and try again, and let us know the outcome. You still have everything as you have a TM backup, so I think a permissions error is most likely here.
    Try my custom Mac Forums Search Engine: Mac Forums Google Search

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  3. #3

    Gary86's Avatar
    Member Since
    Jan 31, 2010
    Location
    Milton, FL
    Posts
    300
    Specs:
    Early 2015 rMBP
    will doing a persmissions repair delete everything off the Mac? Like her homework for school, pictures in iPhoto, etc...

  4. #4


    Member Since
    Sep 09, 2009
    Location
    Down Under :D
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    5,484
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    Back to my old 2.2GHz C2D MB after selling my MBP and wondering what my next Mac will be :)
    Quote Originally Posted by Gary86 View Post
    will doing a persmissions repair delete everything off the Mac? Like her homework for school, pictures in iPhoto, etc...
    Nope, but in saying that, both of you should be keeping current time machine backups!

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