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  1. #1

    Member Since
    Nov 08, 2010
    Unhappy Why such low video resolution?
    I am trying to hook 3 monitors to a Macbook Pro. I purchased a TripleHead2Go DP edition, and have them running, but the resolution is terrible. Only getting 1360x768 across them. I called tech support and they said that Apple caps (probably the wrong word) the amount of power the motherboard allows to drive monitors. He said it could do it as a matter of reality, but Apple has dumbed down what should be available. He said get a PC,, that made me mad

    Does anybody know of a 3rd party utility that will allow me to adjust the power settings?


  2. #2

    osxx's Avatar
    Member Since
    Jan 19, 2008
    houston texas
    09 MBP 8GB ram 500GB HD OS 10.9 32B iPad 4 32GB iPhone 5 iOs7 2TB TC Apple TV3
    I am surprised you got 3 to work at all since most all laptops I have seen and used don't
    have enough video card to do the job.

  3. #3

    chas_m's Avatar
    Member Since
    Jan 22, 2010
    Victoria, BC
    Mid-2012 MBP (16GB, 1TB HD), Monoprice 24-inch second monitor, iPhone 5s 32GB, iPad Air 2 64GB
    Who would this laughably misinformed "tech support" be then?

  4. #4

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Fort Worth, Texas
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, El Capitan
    No doubt the same folks who sold him the "TripleHead2Go DP edition". What else would you expect their support to say? Do you really think they would admit their hardware was at fault?

  5. #5

    pigoo3's Avatar
    Member Since
    May 20, 2008
    2011 13" MBP 2.3ghz, 8gig ram, OS 10.8.5
    I know that this "TripleHead2Go" device is supposed to allow a user to attach multiple monitors to an Apple notebook computer...but since Apple officially only supports attaching 1 external monitor...when attaching 3 external monitors...something has got to give.

    The Macbook Pro only has so much "on-board" video ram...and trying to simultaneously drive 3 external monitors is certainly "maxing out the system"...especially if they are larger monitors. I would suggest trying to run 2 external monitors...and see if that improves things.

    - Nick
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