Why such low video resolution?

btadams · btadams #1 (**permalink**)

11-08-2010, 04:07 PM

I am trying to hook 3 monitors to a Macbook Pro. I purchased a TripleHead2Go DP edition, and have them running, but the resolution is terrible. Only getting 1360x768 across them. I called tech support and they said that Apple caps (probably the wrong word) the amount of power the motherboard allows to drive monitors. He said it could do it as a matter of reality, but Apple has dumbed down what should be available. He said get a PC,, that made me mad

Does anybody know of a 3rd party utility that will allow me to adjust the power settings?

Thanks.

osxx · osxx #2 (**permalink**)

11-08-2010, 04:50 PM

I am surprised you got 3 to work at all since most all laptops I have seen and used don't
have enough video card to do the job.

chas_m · chas_m #3 (**permalink**)

11-09-2010, 06:32 AM

Who would this laughably misinformed "tech support" be then?

chscag · chscag #4 (**permalink**)

11-09-2010, 01:41 PM

No doubt the same folks who sold him the "TripleHead2Go DP edition". What else would you expect their support to say? Do you really think they would admit their hardware was at fault?

pigoo3 · pigoo3 #5 (**permalink**)

11-09-2010, 02:07 PM

I know that this "TripleHead2Go" device is supposed to allow a user to attach multiple monitors to an Apple notebook computer...but since Apple officially only supports attaching 1 external monitor...when attaching 3 external monitors...something has got to give.

The Macbook Pro only has so much "on-board" video ram...and trying to simultaneously drive 3 external monitors is certainly "maxing out the system"...especially if they are larger monitors. I would suggest trying to run 2 external monitors...and see if that improves things.

- Nick

chscag #4 (permalink)
Member Since: Jan 23, 2008 Location: Fort Worth, Texas Posts: 32,044 Mac Specs: 21.5" iMac 2.5 GHz i5, iPad 3rd Gen., 3 iPods	11-09-2010, 01:41 PM No doubt the same folks who sold him the "TripleHead2Go DP edition". What else would you expect their support to say? Do you really think they would admit their hardware was at fault? Community Guidelines
	QUOTE Thanks

pigoo3 #5 (permalink)
Member Since: May 20, 2008 Location: U.S. Posts: 20,361 Mac Specs: 13" MB 2.4ghz, 2gig ram, OS 10.7.4	11-09-2010, 02:07 PM I know that this "TripleHead2Go" device is supposed to allow a user to attach multiple monitors to an Apple notebook computer...but since Apple officially only supports attaching 1 external monitor...when attaching 3 external monitors...something has got to give. The Macbook Pro only has so much "on-board" video ram...and trying to simultaneously drive 3 external monitors is certainly "maxing out the system"...especially if they are larger monitors. I would suggest trying to run 2 external monitors...and see if that improves things. - Nick - Computer slow, too many "beachballs", read this: Beachballs - Computer seems slower than it used to? Read this for some speedup tips: Speedup - Almost full hard drive? Some solutions. Out of Space - Apple Battery Info. Battery
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Why such low video resolution?

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btadams #1 (permalink)
Member Since: Nov 08, 2010 Posts: 1	11-08-2010, 04:07 PM I am trying to hook 3 monitors to a Macbook Pro. I purchased a TripleHead2Go DP edition, and have them running, but the resolution is terrible. Only getting 1360x768 across them. I called tech support and they said that Apple caps (probably the wrong word) the amount of power the motherboard allows to drive monitors. He said it could do it as a matter of reality, but Apple has dumbed down what should be available. He said get a PC,, that made me mad Does anybody know of a 3rd party utility that will allow me to adjust the power settings? Thanks.
	QUOTE Thanks

osxx #2 (permalink)
Member Since: Jan 19, 2008 Location: houston texas Posts: 3,935 Mac Specs: 15 MacBook Pro 2009 32GB iPad 4 32GB iPhone 5 Apple TV 3 AEBS/AE	11-08-2010, 04:50 PM I am surprised you got 3 to work at all since most all laptops I have seen and used don't have enough video card to do the job.
	QUOTE Thanks

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