New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
Apple Notebooks Apple's notebook computers including MacBook Pro, MacBook, MacBook Air, PowerBook, and iBook.

Macbook plugged in & connected, but not charging


Post Reply New Thread Subscribe

 
Thread Tools
magic88

 
Member Since: Nov 06, 2010
Posts: 3
magic88 is on a distinguished road

magic88 is offline
Hi there,

In the last few months I have been having trouble charging my Macbook (Early 2008). My computer is about 2 and a half years old.

When I plug in my Macbook with the MagSafe power adapter, the little light that is supposed to show up green or red usually does not show up at all. Sometimes the light shows up green when it is not fully charged.

Also, when my Macbook is plugged in, it does not usually start charging, though the charge on the battery will stay static. For example, I have been using my Macbook for the last 3 hours. Even though it's plugged in, the charge on the battery is still at 38%.

I have tried shutting down my computer, popping out the battery, and then putting the battery back in. This allowed me to start charging my computer one time, but it obviously did not fix the problem. One time I held my Macbook and shook it up and down a couple of times, and when I plugged it in again, it started charging.

Here is my hardware information:

Hardware Overview:
Model Name: MacBook
Model Identifier: MacBook4,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.4 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 3 MB
Memory: 2 GB
Bus Speed: 800 MHz
Boot ROM Version: MB41.00C1.B00
SMC Version (system): 1.31f0
Serial Number (system): W8823SXA0P1
Hardware UUID: 9925BAB9-883A-5871-ADB9-71AD1063C304
Sudden Motion Sensor:
State: Enabled

and here is the Power information:

Battery Information:
Model Information:
Serial Number: DP-ASMB016-38ba-2f09
Manufacturer: DP
Device name: ASMB016
Pack Lot Code: 0002
PCB Lot Code: 0000
Firmware Version: 0110
Hardware Revision: 0500
Cell Revision: 0200
Charge Information:
Charge remaining (mAh): 1833
Fully charged: No
Charging: No
Full charge capacity (mAh): 4791
Health Information:
Cycle count: 58
Condition: Good
Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 11555

System Power Settings:
AC Power:
System Sleep Timer (Minutes): 15
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 5
Automatic Restart On Power Loss: No
Wake On AC Change: No
Wake On Clamshell Open: Yes
Wake On LAN: Yes
Display Sleep Uses Dim: Yes
Battery Power:
System Sleep Timer (Minutes): 5
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 1
Wake On AC Change: No
Wake On Clamshell Open: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes

Hardware Configuration:
UPS Installed: No

AC Charger Information:
Connected: Yes
Charging: No


Does this just mean I need a new battery, or is this something more serious?

I would really appreciate some help, as I am really dependent on my laptop for school work.

Thank you in advance,

Kendra
QUOTE Thanks
EndlessMac

 
Member Since: Jan 17, 2010
Posts: 1,469
EndlessMac is a jewel in the roughEndlessMac is a jewel in the roughEndlessMac is a jewel in the rough
Mac Specs: 2.8 GHz 15" MacBook Pro OS X 10.7.x & some old Macs

EndlessMac is offline
Welcome to the forums. If you have an Apple store nearby it would be quicker for them to diagnose the problem since it doesn't sound like you have a new battery or battery charger to test. If you haven't already you should back up your laptop to an external hard drive before taking it to Apple.
QUOTE Thanks
chscag

 
chscag's Avatar
 
Member Since: Jan 23, 2008
Location: Fort Worth, Texas
Posts: 39,119
chscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond repute
Mac Specs: 27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, 3 iPods, OS X Mavericks

chscag is offline
Download the free "coconut battery.app" from here, run it, and post a screenshot of it with your reply.

It's likely you need a new battery, but let's see what coconut battery says first.
QUOTE Thanks
magic88

 
Member Since: Nov 06, 2010
Posts: 3
magic88 is on a distinguished road

magic88 is offline
Thanks, EndlessMac and chscag. I have downloaded Coconut Battery.

Picture 1.png

I guess there's nothing wrong with my battery?
QUOTE Thanks
EndlessMac

 
Member Since: Jan 17, 2010
Posts: 1,469
EndlessMac is a jewel in the roughEndlessMac is a jewel in the roughEndlessMac is a jewel in the rough
Mac Specs: 2.8 GHz 15" MacBook Pro OS X 10.7.x & some old Macs

EndlessMac is offline
I had a feeling that it might not have been your battery when you said that you did actually get it charge after doing some of the things you mentioned above. If you have a friend with a similar charger then you can try theirs to see if it's your charger that's the problem.

I didn't want you to buy a new battery or charger just to test what your problem was. This is why I mentioned going into the Apple store. They will probably let you test it for free but they will charge for any service.

If the problem is not the battery or charger then the issue will have to be inside your laptop itself which you will need Apple to service.
QUOTE Thanks
magic88

 
Member Since: Nov 06, 2010
Posts: 3
magic88 is on a distinguished road

magic88 is offline
Oops, I forgot to mention that I tried using my friend's charger, and the same thing happened.

Thanks for the advice. I guess I'll bring it to Apple.
QUOTE Thanks
dcrespo314

 
Member Since: Nov 01, 2010
Posts: 6
dcrespo314 is on a distinguished road

dcrespo314 is offline
i saw this thread and did not want to start another one for the a similar problem hope thats ok.


I bought a new battery (not from the apple store, but from ebay) and its not charging, the light on my charger stays green and the battery icon says 0%, i dont think its the charger because right not i have the battery out and i only have the charger connected. Here is the screen shop that i got from coconutbattery


also the charger is not from the apple store either


Picture 2.png
QUOTE Thanks
dmunoz

 
Member Since: May 26, 2012
Posts: 1
dmunoz is on a distinguished road

dmunoz is offline
When I have Pro Tools running I see the "Not Charging" message, but when I leave PT the % Battery charging (and the orange light) work fine...

?

Seems like a PT problem for me :S
QUOTE Thanks
Dysfunction

 
Dysfunction's Avatar
 
Member Since: Mar 17, 2008
Location: Tucson, AZ
Posts: 6,638
Dysfunction has a brilliant futureDysfunction has a brilliant futureDysfunction has a brilliant futureDysfunction has a brilliant futureDysfunction has a brilliant futureDysfunction has a brilliant futureDysfunction has a brilliant futureDysfunction has a brilliant futureDysfunction has a brilliant futureDysfunction has a brilliant futureDysfunction has a brilliant future
Mac Specs: 2008 and 2011 15" mbps, late 11 iMac, iPhone 4s, and too many ipods and other stuff

Dysfunction is offline
Quote:
Originally Posted by dmunoz View Post
When I have Pro Tools running I see the "Not Charging" message, but when I leave PT the % Battery charging (and the orange light) work fine...

?

Seems like a PT problem for me :S
No, YOU simply have exceeded the chargers capacity with your systems power consumption. By design, apple portables will go on battery when voltage requirements exceed the (relatively low wattage) output capacity of the power supplies. In short, you have no problem, it is simply working as designed.

mike
This machine kills fascists
Got # ? phear the command line!
QUOTE Thanks

Post Reply New Thread Subscribe


« Macbook issues :| | Who else is excited for the 2012 Macbook pro's? »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

Similar Threads
Thread
Thread Starter
Forum
Replies
Last Post
Macbook not charging. norahlo Apple Notebooks 3 12-13-2009 08:40 AM
Brand New MacBook Pro Charging Problem Blazetheman Apple Notebooks 1 10-17-2009 07:59 PM
MacBook Pro Battery? Leave it plugged in? jhartford6 Apple Notebooks 3 06-18-2007 04:31 PM

All times are GMT -4. The time now is 07:00 PM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?