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  1. #1

    Member Since
    Nov 06, 2010
    Exclamation Macbook plugged in & connected, but not charging
    Hi there,

    In the last few months I have been having trouble charging my Macbook (Early 2008). My computer is about 2 and a half years old.

    When I plug in my Macbook with the MagSafe power adapter, the little light that is supposed to show up green or red usually does not show up at all. Sometimes the light shows up green when it is not fully charged.

    Also, when my Macbook is plugged in, it does not usually start charging, though the charge on the battery will stay static. For example, I have been using my Macbook for the last 3 hours. Even though it's plugged in, the charge on the battery is still at 38%.

    I have tried shutting down my computer, popping out the battery, and then putting the battery back in. This allowed me to start charging my computer one time, but it obviously did not fix the problem. One time I held my Macbook and shook it up and down a couple of times, and when I plugged it in again, it started charging.

    Here is my hardware information:

    Hardware Overview:
    Model Name: MacBook
    Model Identifier: MacBook4,1
    Processor Name: Intel Core 2 Duo
    Processor Speed: 2.4 GHz
    Number Of Processors: 1
    Total Number Of Cores: 2
    L2 Cache: 3 MB
    Memory: 2 GB
    Bus Speed: 800 MHz
    Boot ROM Version: MB41.00C1.B00
    SMC Version (system): 1.31f0
    Serial Number (system): W8823SXA0P1
    Hardware UUID: 9925BAB9-883A-5871-ADB9-71AD1063C304
    Sudden Motion Sensor:
    State: Enabled

    and here is the Power information:

    Battery Information:
    Model Information:
    Serial Number: DP-ASMB016-38ba-2f09
    Manufacturer: DP
    Device name: ASMB016
    Pack Lot Code: 0002
    PCB Lot Code: 0000
    Firmware Version: 0110
    Hardware Revision: 0500
    Cell Revision: 0200
    Charge Information:
    Charge remaining (mAh): 1833
    Fully charged: No
    Charging: No
    Full charge capacity (mAh): 4791
    Health Information:
    Cycle count: 58
    Condition: Good
    Battery Installed: Yes
    Amperage (mA): 0
    Voltage (mV): 11555

    System Power Settings:
    AC Power:
    System Sleep Timer (Minutes): 15
    Disk Sleep Timer (Minutes): 10
    Display Sleep Timer (Minutes): 5
    Automatic Restart On Power Loss: No
    Wake On AC Change: No
    Wake On Clamshell Open: Yes
    Wake On LAN: Yes
    Display Sleep Uses Dim: Yes
    Battery Power:
    System Sleep Timer (Minutes): 5
    Disk Sleep Timer (Minutes): 10
    Display Sleep Timer (Minutes): 1
    Wake On AC Change: No
    Wake On Clamshell Open: Yes
    Display Sleep Uses Dim: Yes
    Reduce Brightness: Yes

    Hardware Configuration:
    UPS Installed: No

    AC Charger Information:
    Connected: Yes
    Charging: No

    Does this just mean I need a new battery, or is this something more serious?

    I would really appreciate some help, as I am really dependent on my laptop for school work.

    Thank you in advance,


  2. #2

    Member Since
    Jan 18, 2010
    2.8 GHz 15" MacBook Pro OS X 10.7.x & some old Macs
    Welcome to the forums. If you have an Apple store nearby it would be quicker for them to diagnose the problem since it doesn't sound like you have a new battery or battery charger to test. If you haven't already you should back up your laptop to an external hard drive before taking it to Apple.

  3. #3

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Fort Worth, Texas
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, El Capitan
    Download the free "coconut" from here, run it, and post a screenshot of it with your reply.

    It's likely you need a new battery, but let's see what coconut battery says first.

  4. #4

    Member Since
    Nov 06, 2010
    Thanks, EndlessMac and chscag. I have downloaded Coconut Battery.

    Picture 1.png

    I guess there's nothing wrong with my battery?

  5. #5

    Member Since
    Jan 18, 2010
    2.8 GHz 15" MacBook Pro OS X 10.7.x & some old Macs
    I had a feeling that it might not have been your battery when you said that you did actually get it charge after doing some of the things you mentioned above. If you have a friend with a similar charger then you can try theirs to see if it's your charger that's the problem.

    I didn't want you to buy a new battery or charger just to test what your problem was. This is why I mentioned going into the Apple store. They will probably let you test it for free but they will charge for any service.

    If the problem is not the battery or charger then the issue will have to be inside your laptop itself which you will need Apple to service.

  6. #6

    Member Since
    Nov 06, 2010
    the coneeirs
    Oops, I forgot to mention that I tried using my friend's charger, and the same thing happened.

    Thanks for the advice. I guess I'll bring it to Apple.

  7. #7

    Member Since
    Nov 01, 2010
    i saw this thread and did not want to start another one for the a similar problem hope thats ok.

    I bought a new battery (not from the apple store, but from ebay) and its not charging, the light on my charger stays green and the battery icon says 0%, i dont think its the charger because right not i have the battery out and i only have the charger connected. Here is the screen shop that i got from coconutbattery

    also the charger is not from the apple store either

    Picture 2.png

  8. #8

    Member Since
    May 26, 2012
    Is a Pro Tools 10 problem related
    When I have Pro Tools running I see the "Not Charging" message, but when I leave PT the % Battery charging (and the orange light) work fine...


    Seems like a PT problem for me :S

  9. #9

    Dysfunction's Avatar
    Member Since
    Mar 17, 2008
    Tucson, AZ
    Way... way too many specs to list.
    Quote Originally Posted by dmunoz View Post
    When I have Pro Tools running I see the "Not Charging" message, but when I leave PT the % Battery charging (and the orange light) work fine...


    Seems like a PT problem for me :S
    No, YOU simply have exceeded the chargers capacity with your systems power consumption. By design, apple portables will go on battery when voltage requirements exceed the (relatively low wattage) output capacity of the power supplies. In short, you have no problem, it is simply working as designed.
    This machine kills fascists
    Got # ? phear the command line!

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