white screen on macbook pro 2010

gravitate · gravitate #1 (**permalink**)

10-18-2010, 01:08 PM

Basically I put in the first installation disk and it asked me to restart which I agreed to. It turned itself off and then came on. It then went to a white screen and froze there. I have tried pressing all the keys and the only one that works is pressing the power key which eventually turns it off. When you turn it on again it just turns on to the white screen again and stays there. The eject button doesn't work so I can't get the disc out. I have tried let the basttery deplete and then turn it on again but still get the white screen. Has anyone got any ideas please?

vansmith · vansmith #2 (**permalink**)

10-18-2010, 01:15 PM

To get the disc out, try holding down the mouse button during boot. If that doesn't solve the problem (the problem isn't the disc), reset the PRAM (instructions here). More info about the PRAM here.

gravitate · gravitate #3 (**permalink**)

10-19-2010, 02:54 AM

Great thank you. Holding the mouse button worked immediately .

vansmith #2 (permalink)
Member Since: Oct 19, 2008 Location: Ottawa Posts: 15,328 Mac Specs: 2012 13" MBP (2.5 i5, 8GB)	10-18-2010, 01:15 PM To get the disc out, try holding down the mouse button during boot. If that doesn't solve the problem (the problem isn't the disc), reset the PRAM (instructions here). More info about the PRAM here. Important Links: Community Guidelines : Use the reputation system if you've been helped. M-F Blog :: Write for the blog :: M-F IRC Channel - Chats every Sunday at 8PM EST.
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white screen on macbook pro 2010

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gravitate #1 (permalink)
Member Since: Nov 06, 2008 Posts: 106	10-18-2010, 01:08 PM Basically I put in the first installation disk and it asked me to restart which I agreed to. It turned itself off and then came on. It then went to a white screen and froze there. I have tried pressing all the keys and the only one that works is pressing the power key which eventually turns it off. When you turn it on again it just turns on to the white screen again and stays there. The eject button doesn't work so I can't get the disc out. I have tried let the basttery deplete and then turn it on again but still get the white screen. Has anyone got any ideas please?
	QUOTE Thanks

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