New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
Apple Notebooks Apple's notebook computers including MacBook Pro, MacBook, MacBook Air, PowerBook, and iBook.

Macbook Pro Sound cutting out sporadically


Post Reply New Thread Subscribe

 
Thread Tools
jamesexcell

 
Member Since: Sep 19, 2010
Posts: 2
jamesexcell is on a distinguished road

jamesexcell is offline
Hi guys

I got a new Macbook Pro 15 earlier this week and its been great so far except that a sound problem on it has got increasingly worse.

Basically while I'm listening to music on iTunes, watching YouTube, movies, anything with sound, the sound will intermittently cut out for about 1 to 5 seconds then return for a few seconds then go again. WHile this happens often the red headphone light flashes a little bit as well.

I've tried plugging headphones in but then the problem continues, except that it shoots the occasional burst of sound out of the main speakers.

Is there any solution to this or will I have to send the Mac back? I have a Apple Care Protection Plan but I go to Uni next weekend and could do without the hassle of trying to get a Mac back and then returned.

Cheers

James
QUOTE Thanks
6string

 
Member Since: Sep 09, 2009
Location: Down Under :D
Posts: 5,484
6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold
Mac Specs: Back to my old 2.2GHz C2D MB after selling my MBP and wondering what my next Mac will be :)

6string is offline
If you go straight into Apple, since it is in the first week, they should swap it out for a new Mac
QUOTE Thanks
jamesexcell

 
Member Since: Sep 19, 2010
Posts: 2
jamesexcell is on a distinguished road

jamesexcell is offline
Do they do it straight over the counter? Because there's an Albion "Licensed Apple Seller" or whatever they are in the town near me but the closest proper Apple store is probably London

Going to Uni in Birmingham would the Apple Store there be able to do it the morning I go up there to move in?
QUOTE Thanks
6string

 
Member Since: Sep 09, 2009
Location: Down Under :D
Posts: 5,484
6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold
Mac Specs: Back to my old 2.2GHz C2D MB after selling my MBP and wondering what my next Mac will be :)

6string is offline
Any apple store will do it over the counter.
Apple Return policy.
"You have up to 14 calendar days from the time you receive your item(s) to initiate a return"
I return the first 2 MBPs I got that were faulty for over the counter replacement before I got the 3rd time lucky one
QUOTE Thanks

Post Reply New Thread Subscribe


« Macbook. | mat****a dvd-r uj-85j firmware Revision FBZ8 »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

Similar Threads
Thread
Thread Starter
Forum
Replies
Last Post
macbook pro sound stopped working mitchww Apple Notebooks 8 03-30-2012 02:53 PM
Lost Sound on my macbook pro os x vs 10.5.6 Amanda58 Apple Notebooks 5 04-24-2009 05:54 PM
thumb sound - macbook pro Protheus Apple Notebooks 10 02-20-2009 11:10 AM
macbook pro sound problem jlushing OS X - Apps and Games 0 10-18-2007 02:10 AM
MacBook impressions - trip to store kaidomac Schweb's Lounge 24 10-14-2007 01:45 PM

All times are GMT -4. The time now is 02:07 AM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?