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  1. #1
    Safari Troubleshooting

    Member Since
    Aug 30, 2010
    Posts
    4
    Safari Troubleshooting
    Ok heres the lowdown. I am currently posting from my brother's laptop and that should clear up a lot of questions.
    On my MacBook I have crystal clear internet and have used network diagnostics to check and it says everything is running smoothly. I can connect ot the iTunes store and iChat. However, when i attempt to open safari it acts normal then freezes and the rainbow wheel appears. Any Help or Suggestions?
    Occasionaly it will connect at the pace of about 3 minutes to open home page.

  2. #2
    Safari Troubleshooting
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    45,291
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    How about another browser? Same problem?

  3. #3
    Safari Troubleshooting

    Member Since
    Aug 30, 2010
    Posts
    4
    Funny you should mention that. I don't have any others

  4. #4
    Safari Troubleshooting
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    45,291
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    Well, if you're going to trouble shoot the reason Safari is acting the way it is, we have to see if the same thing is happening with another browser. That way we can eliminate the browser and move on to something else.

    Download and install Firefox to see if the same is happening.

  5. #5
    Safari Troubleshooting

    Member Since
    Aug 30, 2010
    Posts
    4
    Don't have internet to download it

  6. #6
    Safari Troubleshooting
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    45,291
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    In your first post you said you have "crystal clear internet". If you don't have an internet connection, we can't help. Post back when you're somewhere that has a connection and we'll try again.

  7. #7
    Safari Troubleshooting

    Member Since
    Aug 30, 2010
    Posts
    4
    Yes i do but since Safari is my only browser and it is what i am having problems with I can't.

  8. #8
    Safari Troubleshooting
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    45,291
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    OK, borrow another machine and download Firefox. Use a flash drive to move it to your machine and install it.

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