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Thread: Please Help

  1. #1


    Member Since
    Aug 26, 2010
    Posts
    3
    Please Help
    Hi, i have recently brought a Mac OS X off a guy. He had an admin account and conveniently forgot the password. To use the computer i have been logging into a guest account but i have got no access to system prefrences, most programs and i cannot download and install anything on the computer without inserting the 'Administrators' password.

    I decided i would try and create my own Administrators account. I tried the 'command-s' on the start up and it does not work. i decided to try the Mac disk but when i started the computer up with the disk inside it a lock come up on the screen and requested administrator password to use the disk.
    i am sick of not being able to use the laptop the way i want to and am really not liking the amount of money a wasted to get this laptop.

    Can someone please give me an idea on how to create an administrator account on my computer. Thank you in advance for any advice or help you can give me.

  2. #2


    Member Since
    Jan 22, 2010
    Location
    Victoria, BC
    Posts
    20,911
    Specs:
    Mid-2012 MBP (16GB, 1TB HD), Monoprice 24-inch second monitor, iPhone 5s 32GB, iPad Air 2 64GB
    I would say the odds are INCREDIBLY high you bought a stolen computer.

  3. #3

    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,541
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '14 1.8 i7 8GB 10.11; 21" iMac '13 2.9 i5 8GB 10.11; 6S
    Sounds like it has a firmware password if you need a password to boot from the disc. Sorry to say, if that's the case, you have a pretty useless computer.

    Here is how you reset the admin password - if that asks for a password when you reboot, you're hosed.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  4. #4

    dtravis7's Avatar
    Member Since
    Jan 04, 2005
    Location
    Modesto, Ca.
    Posts
    29,055
    Specs:
    iMac 2010 27" QuadI7 OS10.12, iMac 2008 OSX10.11, MBP Late2011OS10.12 , iPad Air, iPhone 3GS
    I have a feeling Chas is correct and it's a stolen computer. Try what Bob said and if that does not work, it's probably hotter than fire!

  5. #5


    Member Since
    Aug 26, 2010
    Posts
    3
    Thanx for all the replys. I will try that link and hopefully it works. If not i will take it to an IT person and hope he/she can fix it. Thankyou again

  6. #6

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    50,277
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, Sierra
    To add to what the others have written.....

    If the machine was stolen and somehow has been protected by a firmware password, there's not much the IT folks are going to be able to do. You might want to do the right thing and try to find out who the machine belongs to. You can do that by checking with Apple. (They will need the serial number.)

  7. #7


    Member Since
    Aug 26, 2010
    Posts
    3
    Please Help.
    Hey everyone,

    My mac is protected by EFI macbook firmware. In order for me to disable it i need to know the admin password and for those of you who read my last thread would know about my situation. Does anyone know a password retrieval that they would be able to give me so i can get in and disable firmware.

    It would be a great help if you could post me some links ASAP.

    Thank you for alll your help

    Regards, Rosekonerr.

  8. #8

    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,541
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '14 1.8 i7 8GB 10.11; 21" iMac '13 2.9 i5 8GB 10.11; 6S
    Note: Merged duplicate threads. There is no need to start a new thread on the same topic. It also has nothing to do with the iPhone iOS, so it has been moved to the proper forum also.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  9. #9


    Member Since
    Oct 12, 2010
    Posts
    6
    Hi

    If I stole a computer and found it password protected the FIRST thing I would do would be to come onto a user forum and make up a story about buying it from a man who "forgot" his password - I mean why buy this computer if the vendor cant demonstrate it to you before purchace because he "forgot" his password?

    The OP should go back and get his money back or do the decent thing - as been sugested!!

  10. #10

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    50,277
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, Sierra
    Quote Originally Posted by Rosekonerr View Post
    Hey everyone,

    My mac is protected by EFI macbook firmware. In order for me to disable it i need to know the admin password and for those of you who read my last thread would know about my situation. Does anyone know a password retrieval that they would be able to give me so i can get in and disable firmware.

    It would be a great help if you could post me some links ASAP.

    Thank you for alll your help

    Regards, Rosekonerr.
    I have no reason to believe that you are not being honest... There are several methods for disabling a firmware password. Try the method given in this LINK first. Take note that it requires removing a memory module so be sure that you know how to do that.

    If the above method does not work, your only other choice is to take it on in to an authorized Apple repair\reseller or Apple store.

  11. #11

    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Location
    Nambucca Heads Australia
    Posts
    22,809
    Specs:
    Imac 27", i7 3.5GHz, 3TB Fusion drive, 32GB memory, macOS Sierra.
    And they, the Apple dealers/resellers, will check the serial number out against lists of stolen Macs for you. Had a Dual Core stolen in transit some years ago and that is how it was traced

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