Dead Pixel

in00b · in00b #1 (**permalink**)

08-25-2010, 04:25 PM

Hi ,
I wanted to know
my new MPB 17" ( not event 1 week old ) have a dead pixel straight in the middle of the screen

will apple accept to return it ?
[ i mean , event if its just one , its still a 3000$ computer ...]
what should i do ???

mdfuller · mdfuller #2 (**permalink**)

08-25-2010, 06:18 PM

Being OCD myself I would definitely try. Before I dropped 3K on mine I spoke with a manager and told him I would be returning it even if there was only 1 bad or stuck pixel. He seemed to be OK with it, but of course I never needed to find out for sure since mine was (is) perfect. Can't hurt to try!

chscag · chscag #3 (**permalink**)

08-25-2010, 10:48 PM

I agree with mdfuller. One dead pixel anywhere on the screen of a new machine is reason IMO to return it. So far, I haven't heard of anyone being refused by Apple provided the unit was brand new.

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in00b #1 (permalink)
Member Since: Feb 17, 2010 Location: montreal , canada Posts: 120 Mac Specs: MacBook Pro 17" i7	08-25-2010, 04:25 PM Hi , I wanted to know my new MPB 17" ( not event 1 week old ) have a dead pixel straight in the middle of the screen will apple accept to return it ? [ i mean , event if its just one , its still a 3000$ computer ...] what should i do ???
	QUOTE Thanks

mdfuller #2 (permalink)
Member Since: Nov 01, 2007 Location: Sconie Posts: 1,216 Mac Specs: 13-inch MacBook Air	08-25-2010, 06:18 PM Being OCD myself I would definitely try. Before I dropped 3K on mine I spoke with a manager and told him I would be returning it even if there was only 1 bad or stuck pixel. He seemed to be OK with it, but of course I never needed to find out for sure since mine was (is) perfect. Can't hurt to try!
	QUOTE Thanks

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