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Apple Notebooks Apple's notebook computers including MacBook Pro, MacBook, MacBook Air, PowerBook, and iBook.

Dead Pixel


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in00b

 
Member Since: Feb 17, 2010
Location: montreal , canada
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Mac Specs: MacBook Pro 17" i7

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Hi ,
I wanted to know
my new MPB 17" ( not event 1 week old ) have a dead pixel straight in the middle of the screen

will apple accept to return it ?
[ i mean , event if its just one , its still a 3000$ computer ...]
what should i do ???
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mdfuller

 
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Being OCD myself I would definitely try. Before I dropped 3K on mine I spoke with a manager and told him I would be returning it even if there was only 1 bad or stuck pixel. He seemed to be OK with it, but of course I never needed to find out for sure since mine was (is) perfect. Can't hurt to try!
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chscag

 
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I agree with mdfuller. One dead pixel anywhere on the screen of a new machine is reason IMO to return it. So far, I haven't heard of anyone being refused by Apple provided the unit was brand new.
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