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  1. #1


    Member Since
    Aug 23, 2010
    Posts
    14
    Dead MacBook Pro
    I have had my MacBook Pro for just over 1 year (the 1 year warranty ran out literally 2 weeks ago).
    I was using it as normal, I had it on for short of 2 hours, so it was not clearly overheating or anything.
    I was using Safari, and then it just shutdown totally unexpectedly. It sounded as if the power had been cut off.
    I have tried turning it back on with no success. When it is plugged in to charge, the little green light is only just visible.

    Has anyone else had this? Any ideas what could be wrong? How to fix it?

  2. #2

    scathe's Avatar
    Member Since
    Jan 12, 2009
    Location
    Prague, Czech Republic
    Posts
    1,096
    Specs:
    2,4Ghz 15" unibody
    What happens when you press the power button? Nothing at all, just a black screen, no power?

  3. #3


    Member Since
    Aug 23, 2010
    Posts
    14
    Literally nothing is happening. I've tried pressing the on button as normal; I've tried holding it down for a little longer...no joy!

    And like I said, when I plug in the charger, the green light is only barely visible.
    I'm wondering whether it is something to do with the battery/ power supply....as the sound was similar to that when a desktop computer has had it's electricity supply cut-off.

  4. #4

    osxx's Avatar
    Member Since
    Jan 19, 2008
    Location
    houston texas
    Posts
    4,695
    Specs:
    09 MBP 8GB ram 500GB HD OS 10.9 32B iPad 4 32GB iPhone 5 iOs7 2TB TC Apple TV3
    I would still take it to the Apple Store sometimes they are generous.

  5. #5

    Chris H.'s Avatar
    Member Since
    Oct 03, 2009
    Location
    Albuquerque, New Mexico
    Posts
    2,641
    Just a thought here…

    Have you tried a different outlet?
     iPad Air 2 - iOS 9.3
     iPhone 6 64GB - iOS 9.3
     Mac mini early 2009 - OS X El Capitan 10.11.4
     MacBook unibody/white late 2009 - OS X El Capitan 10.11.4

  6. #6

    scathe's Avatar
    Member Since
    Jan 12, 2009
    Location
    Prague, Czech Republic
    Posts
    1,096
    Specs:
    2,4Ghz 15" unibody
    Maybe even a different charger.

  7. #7


    Member Since
    Aug 23, 2010
    Posts
    14
    Erm, perhaps I've not made it clear.
    The Mac will not turn on at all...
    I think the charger is still charging, it's the Mac that is lifeless, and I am not at all impressed.
    Then Apple to make things worse don't just give you a contact number...you have to search for it...

    Is it best to take it to an Apple Store and get 'expert' advice on the spot?

  8. #8

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    50,288
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, Sierra
    I'm assuming your MBP will not turn on at all, even on battery? If that's true then you probably need to take it on in to your local Apple store or authorized Apple service center. The symptoms you describe could be related to a failed power supply or other hardware defect. Make sure you get an estimate of the repair cost before committing to repair it.

    Regards.

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