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Apple Notebooks Apple's notebook computers including MacBook Pro, MacBook, MacBook Air, PowerBook, and iBook.

Dead MacBook Pro


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fraggle_rocker

 
Member Since: Aug 23, 2010
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I have had my MacBook Pro for just over 1 year (the 1 year warranty ran out literally 2 weeks ago).
I was using it as normal, I had it on for short of 2 hours, so it was not clearly overheating or anything.
I was using Safari, and then it just shutdown totally unexpectedly. It sounded as if the power had been cut off.
I have tried turning it back on with no success. When it is plugged in to charge, the little green light is only just visible.

Has anyone else had this? Any ideas what could be wrong? How to fix it?
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scathe

 
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What happens when you press the power button? Nothing at all, just a black screen, no power?
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fraggle_rocker

 
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Literally nothing is happening. I've tried pressing the on button as normal; I've tried holding it down for a little longer...no joy!

And like I said, when I plug in the charger, the green light is only barely visible.
I'm wondering whether it is something to do with the battery/ power supply....as the sound was similar to that when a desktop computer has had it's electricity supply cut-off.
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osxx

 
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I would still take it to the Apple Store sometimes they are generous.
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Chris H.

 
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Just a thought here…

Have you tried a different outlet?

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 MacBook Uni L09 - OS X 10.10 PB3
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scathe

 
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Maybe even a different charger.
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fraggle_rocker

 
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Erm, perhaps I've not made it clear.
The Mac will not turn on at all...
I think the charger is still charging, it's the Mac that is lifeless, and I am not at all impressed.
Then Apple to make things worse don't just give you a contact number...you have to search for it...

Is it best to take it to an Apple Store and get 'expert' advice on the spot?
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chscag

 
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I'm assuming your MBP will not turn on at all, even on battery? If that's true then you probably need to take it on in to your local Apple store or authorized Apple service center. The symptoms you describe could be related to a failed power supply or other hardware defect. Make sure you get an estimate of the repair cost before committing to repair it.

Regards.
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