Results 1 to 8 of 8
  1. #1

    billwill's Avatar
    Member Since
    Feb 15, 2008
    Location
    Winston-Salem, NC
    Posts
    405
    Specs:
    8 GB 13" MacBook Pro, 64GB WiFi/4G iPad, 32GB iPhone 5
    Carbonite - Mozy - and other online backup programs
    I'd really appreciate thoughts and reviews about Carbonite, Mozy and other available online backup programs.

    Quick history: I had a 250GB Western Digital (WD) external drive for use with my MacBook's Time Machine. It worked flawlessly for over a year but last week it started clicking and wouldn't work. I liked the WD "Passport for Mac" drive I saw at Staples and bought the 500GB version for $120 plus tax. Got it home, plugged it in and the next thing I knew, it had downloaded the software and was backing up my MacBook. I was pleased.

    Then today, I plug the drive in and the MacBook doesn't recognize it. When I call up the software, it doesn't recognize it. Now I'm sitting here with a drive with my data on it that I can't take back for a refund because I can't erase the data on it! HELP!!

    I'm a recovering Windows user and will be an Apple guy for the rest of my life but I'm still in the learning curve for Mac. I really need some help on this. OH... I forgot to mention... when I called Tech Support at Western Digital, I got some gal who told me she was "Sorry, but we don't support Macs." WHAT? Then why are they selling something called, "Passport for Mac?" This is absurd.

    That is why I'm seriously considering signing up for one of the online backup services. I don't have nuclear launch codes on my MacBook but I wouldn't want to lose family photos, phone book, calendar and all that if I can help it. And with my luck, my 3 year-old MacBook's hard drive might crap out on me at the most inopportune time.

    Thank you all very much for whatever help and advice you can offer. Have a great weekend.

  2. #2

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    49,078
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
    If the drive won't mount you may wind up having to use recovery software to access and copy your data to a safe place. Data Rescue 3 is generally considered to be one of the best recovery programs. You can download their trial version to test whether or not it can recover your data. If it can, buy a license to turn on the full capability of the program. ($99)

    Some advice about storing valuable files on an external hard drive: Things like photos and other family items, etc. are too valuable to trust to a hard drive only. It's best to burn copies to DVDs and store them in a safe place. DVDs don't crash and last for years.

    As for Carbonite or any other on line storage, you make the call. Do a Google search for on line storage reviews and compare.

    Regards.

  3. #3

    billwill's Avatar
    Member Since
    Feb 15, 2008
    Location
    Winston-Salem, NC
    Posts
    405
    Specs:
    8 GB 13" MacBook Pro, 64GB WiFi/4G iPad, 32GB iPhone 5
    Carbonite, et.al....
    I simply can't afford to buy a recovery program. I've been unemployed for over 2 years now and I'm living on a very fixed and limited budget; in fact, my "discretionary income" is around $40 a month after buying food. It was very hard for me to lay out $120 for what I thought was going to be a good external drive. Western Digital should not be allowed to market something for the Mac that they don't support; crooks. Maybe I'll just take your suggestion and back up my photos to DVDs. Thank you.

  4. #4

    XJ-linux's Avatar
    Member Since
    Jul 02, 2007
    Location
    Going Galt...
    Posts
    3,451
    Specs:
    MacBookAir5,2:10.9.5-MacMini3,1:10.9.5-iPhone6,1:8.4.1
    +10 for DVDs. $10 will buy a ton of them and you can make copies of copies of copies. Value-wise, they their cost/persistence still beats magnetic media. At work, we have to replace LTO4 tapes more often that simple DVD-RW disks. Make a DVD, put it in a zip-lock, bury it in the yard, and it'll be there for you in 10 years. Not so sure if an online service will be though...
    Never judge a man, untill you have walked a mile in his shoes...
    That way you'll be a mile away from him, and you'll have his shoes.

  5. #5

    billwill's Avatar
    Member Since
    Feb 15, 2008
    Location
    Winston-Salem, NC
    Posts
    405
    Specs:
    8 GB 13" MacBook Pro, 64GB WiFi/4G iPad, 32GB iPhone 5
    XJ-Linux
    I like your signature, "A gun in the hand is better than a cop on the phone."

    A favorite of mine is, "When seconds count, the police are only MINUTES away."

    Thanks for your post.

  6. #6

    XJ-linux's Avatar
    Member Since
    Jul 02, 2007
    Location
    Going Galt...
    Posts
    3,451
    Specs:
    MacBookAir5,2:10.9.5-MacMini3,1:10.9.5-iPhone6,1:8.4.1
    LOL...

    How about:
    "Why would you ever carry a gun?"
    "It's easier than carrying a Cop!"
    Never judge a man, untill you have walked a mile in his shoes...
    That way you'll be a mile away from him, and you'll have his shoes.

  7. #7

    billwill's Avatar
    Member Since
    Feb 15, 2008
    Location
    Winston-Salem, NC
    Posts
    405
    Specs:
    8 GB 13" MacBook Pro, 64GB WiFi/4G iPad, 32GB iPhone 5
    I love your Avatar
    Could I please get a copy? billwill@triad.rr.com

  8. #8

    McYukon's Avatar
    Member Since
    May 14, 2009
    Location
    Near Whitehorse, Yukon
    Posts
    2,052
    Specs:
    2012 MBP i7 2.7 GHz 15" Matte - 16 GB RAM - 120 GB Intel SSD - 500 GB DataDoubler Mac OS 10.9
    Use the reputation system if a post helps you!
    Mac Forums IRC Channel - Help build it by hanging out with us
    The next sentence is true. The previous sentence is false.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Mozy, IDrive, DropBox or Carbonite, which one?
    By bazanders in forum Switcher Hangout
    Replies: 14
    Last Post: 02-05-2011, 10:12 PM
  2. Mozy Online Backup drive as time machine drive...?
    By IYIetalhead in forum OS X - Operating System
    Replies: 4
    Last Post: 01-09-2008, 08:16 PM
  3. OS X Backup Programs or Third Party Backup Programs?
    By Qua Sar in forum OS X - Apps and Games
    Replies: 6
    Last Post: 11-04-2007, 05:31 PM
  4. Trouble Using various online programs
    By Dead_Pixels in forum OS X - Apps and Games
    Replies: 6
    Last Post: 05-06-2007, 11:03 AM
  5. Mozy online backup service
    By cad2blender in forum OS X - Apps and Games
    Replies: 1
    Last Post: 04-28-2007, 10:16 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •