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  1. #1

    MDJCM's Avatar
    Member Since
    Aug 27, 2009
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    Specs:
    2009 13" MBP with SSD
    Getting a lot of FAIL screens, system restarts and program crashes after RAM upgrade
    But TechToolDeluxe has done a couple of full scans and finds no problems at all, any tips?

  2. #2

    pigoo3's Avatar
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    May 20, 2008
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    U.S.
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    33,359
    Specs:
    2011 13" MBP 2.3ghz, 8gig ram, OS 10.8.5
    Quote Originally Posted by MDJCM View Post
    But TechToolDeluxe has done a couple of full scans and finds no problems at all, any tips?
    I'm betting you're getting what is known as "kernel panics". You are probably getting the "restart" message written in about 4-6 different languages after a short time after starting up your computer.

    The #1 cause of kernel panics (like you mentioned)...is trouble with the ram. I would bet that if you removed the new ram, and installed the old ram (which you had no problems with I'm assuming)...that your computer would be stable.

    The new ram you installed is either:

    - the wrong ram type
    - incompatible ram
    - you have the correct ram...but it's defective in some way.

    Macintosh's can be sensitive to the ram used. If this ram was purchased on e-Bay or from a local electronics store...it may work fine in a Windows computer...but not in a Macintosh. You need to get ram that is certified to be compatible with the Macintosh model you have...or if you do have Macintosh compatible ram...it could be defective.

    Hope this helps,

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  3. #3


    Member Since
    Sep 09, 2009
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    Down Under :D
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    Back to my old 2.2GHz C2D MB after selling my MBP and wondering what my next Mac will be :)
    Quote Originally Posted by MDJCM View Post
    But TechToolDeluxe has done a couple of full scans and finds no problems at all
    Techtool and Apple Hardware Test doesn't always find a fault, unless something is totally dead.
    So, even though it says that everything passed, it doesn't really mean that there are no problems.
    Frustrating, I know, but just the way it is.

  4. #4

    MDJCM's Avatar
    Member Since
    Aug 27, 2009
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    UK
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    211
    Specs:
    2009 13" MBP with SSD
    Thanks for the help, I bought this RAM:

    OCZ 4GB (2x2GB) DDR3 1066MHz Laptop Memory Kit CL8 1.5V | Ebuyer.com

    Guess i'll have to sell it and get crucial RAM or something, I wasnt aware Mac can be picky with RAM, lesson learnt.

  5. #5

    Raz0rEdge's Avatar
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    Jul 17, 2009
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    MA
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    8,356
    Specs:
    27" i7 iMac, 24" iMac, 13" Macbook Air, iPhone 5 & 5S, iPod Nano 7th Gen, iPad 2 16GB WiFi, iPad 3

  6. #6

    MDJCM's Avatar
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    Aug 27, 2009
    Location
    UK
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    Specs:
    2009 13" MBP with SSD
    I cant find OWC in the UK, and Crucial is 110 for the 4GB kit

  7. #7

    cwa107's Avatar
    Member Since
    Dec 20, 2006
    Location
    Lake Mary, Florida
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    26,841
    Specs:
    15" MBP, Core i7/2GHz, 8GB RAM, 480GB Crucial M500 SSD
    Quote Originally Posted by MDJCM View Post
    Thanks for the help, I bought this RAM:

    OCZ 4GB (2x2GB) DDR3 1066MHz Laptop Memory Kit CL8 1.5V | Ebuyer.com

    Guess i'll have to sell it and get crucial RAM or something, I wasnt aware Mac can be picky with RAM, lesson learnt.
    That may have been true at one time, but since the Mac moved over to x86, I haven't found that to be the case. I'd be willing to bet you've just got some bad memory modules. Have you tried contacting OCZ? They're a pretty big player, I'd be surprised if they didn't have a lifetime warranty.
    Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!

    https://youtu.be/KHZ8ek-6ccc

  8. #8

    pigoo3's Avatar
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    May 20, 2008
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    Specs:
    2011 13" MBP 2.3ghz, 8gig ram, OS 10.8.5
    Quote Originally Posted by MDJCM View Post
    I cant find OWC in the UK, and Crucial is 110 for the 4GB kit
    That's because OWC is not located in the UK...it's located in the United States. But folks all over the world have used OWC...with lots of positive feedback.

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  9. #9

    harryb2448's Avatar
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    Nov 28, 2007
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    Nambucca Heads Australia
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    Specs:
    27" 5K iMac, 3.3GHz, 256GB Flash Storge, 16GB memory and OS X.11.3.
    And you will find just as we do in Australia, OWC, even with first class USPS mail, to be much, much cheaper than local suppliers with delivery in seven days. They are Mac specialist with lifetime warranty on their memory.

  10. #10

    MDJCM's Avatar
    Member Since
    Aug 27, 2009
    Location
    UK
    Posts
    211
    Specs:
    2009 13" MBP with SSD
    Took out 1 of the modules, laptop runs fine, swapped in the other one, laptop works fine. Gonna put both back in, maybe it just wasnt happy on first install.

  11. #11


    Member Since
    Sep 09, 2009
    Location
    Down Under :D
    Posts
    5,484
    Specs:
    Back to my old 2.2GHz C2D MB after selling my MBP and wondering what my next Mac will be :)
    Quote Originally Posted by harryb2448 View Post
    And you will find just as we do in Australia, OWC, even with first class USPS mail, to be much, much cheaper than local suppliers with delivery in seven days. They are Mac specialist with lifetime warranty on their memory.
    When you live here, waiting a few days for quality RAM to arrive isn't really an issue


    MDJCM Took out 1 of the modules, laptop runs fine, swapped in the other one, laptop works fine. Gonna put both back in, maybe it just wasnt happy on first install.
    Glad you're up and running again!

  12. #12

    MDJCM's Avatar
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    Aug 27, 2009
    Location
    UK
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    211
    Specs:
    2009 13" MBP with SSD
    Quote Originally Posted by 6string View Post
    Glad you're up and running again!
    Glad I havent wasted 70 :p

    I'll report back

  13. #13

    MDJCM's Avatar
    Member Since
    Aug 27, 2009
    Location
    UK
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    Specs:
    2009 13" MBP with SSD
    put the 2 modules in, Firefox randomly crashing again.

    Maybe some dust in the contacts on the 2nd slot?

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