MacBook Pro 13" Randomly cutting power?

MyBrokeniPhone · MyBrokeniPhone #1 (**permalink**)

08-13-2010, 03:08 PM

Hello

Just a moment ago, my MacBook Pro just randomly cut power despite it having a full battery charge. This is the second time in two days and I've never experienced this before. It's a full power crash, the date resets and everything.

I've only had the MacBook a year now and it seems like it may be a problem with my Magsafe Adapter. Over the past week I will plug it in but the green/orange light will not come on, it works erratically. Also the Magsafe 'block' gets extremely hot.

Can anyone offer help?

Thanks

Oliver

chscag · chscag #2 (**permalink**)

08-13-2010, 03:24 PM

The first thing to do is try another MagSafe adapter. If your MBP is covered under Apple care, Apple will exchange it for a new one if it should prove to be defective.

Regards.

MyBrokeniPhone · MyBrokeniPhone #3 (**permalink**)

08-13-2010, 04:55 PM

Looks to me that it's the Magsafe adapter that's faulty. Will Apple replace this? (I'm still under AppleCare until 2012)

Thanks very much!

Oliver

6string · 6string #4 (**permalink**)

08-13-2010, 10:51 PM

Could be the Magsafe, or maybe the DC input, etc.
Being under warranty, I would be making an appointment with the Apple Genius bar to have it checked out.

chscag #2 (permalink)
Member Since: Jan 23, 2008 Location: Fort Worth, Texas Posts: 32,016 Mac Specs: 21.5" iMac 2.5 GHz i5, iPad 3rd Gen., 3 iPods	08-13-2010, 03:24 PM The first thing to do is try another MagSafe adapter. If your MBP is covered under Apple care, Apple will exchange it for a new one if it should prove to be defective. Regards. Community Guidelines
	QUOTE Thanks

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MacBook Pro 13" Randomly cutting power?

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MyBrokeniPhone #1 (permalink)
Member Since: Jul 22, 2010 Location: United Kingdom Posts: 71 Mac Specs: MacBook Pro 13", 3Gs, iTouch and iClassic.	08-13-2010, 03:08 PM Hello Just a moment ago, my MacBook Pro just randomly cut power despite it having a full battery charge. This is the second time in two days and I've never experienced this before. It's a full power crash, the date resets and everything. I've only had the MacBook a year now and it seems like it may be a problem with my Magsafe Adapter. Over the past week I will plug it in but the green/orange light will not come on, it works erratically. Also the Magsafe 'block' gets extremely hot. Can anyone offer help? Thanks Oliver
	QUOTE Thanks

6string #4 (permalink)
Member Since: Sep 09, 2009 Location: Down Under :D Posts: 5,484 Mac Specs: Back to my old 2.2GHz C2D MB after selling my MBP and wondering what my next Mac will be :)	08-13-2010, 10:51 PM Could be the Magsafe, or maybe the DC input, etc. Being under warranty, I would be making an appointment with the Apple Genius bar to have it checked out.
	QUOTE Thanks

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