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  1. #1

    Member Since
    Jun 29, 2010
    Macbooc Pro stays at gray screen with apple logo
    My macbook pro is stuck at the booting screen with the apple logo.
    start on safe mode - stays stuck on same screen
    reset smc - nothing happened still stuck on same screen
    clear nvram - still stcuck on same screen
    single user mode - cant type anything
    verbose mode - cant type anything
    load original install disks - stuck on same screen
    hardware test - did it twice and it didnt find any problems

    do i have any other options or do i have to take it to the apple store
    i dont have aple care

  2. #2

    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Nambucca Heads Australia
    iMac i5 2.7GHz, 16GB memory, OS 10.11
    Try zapping the PRAM by rebooting and holding down Option, Command (one with the Apple icon) P and R keys all at the same time immediately after the chimes. Keep held down until after the third chime.

    Other than this have you got a spare hard drive you can install?

  3. #3

    Member Since
    Jun 29, 2010
    Yes I've tried zapping the pram my computer just went to the same screen after the third chime. No i dont have a spare hd

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