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Thread: startup problem

  1. #1


    Member Since
    Mar 24, 2010
    Posts
    3
    startup problem
    When I turn on my MacBook I get this screen where it tells me to restart the mac then turn it back on. I did that and keep getting the same thing. Anyone know whats wrong with it?

  2. #2


    Member Since
    Jan 22, 2010
    Location
    Victoria, BC
    Posts
    20,911
    Specs:
    Mid-2012 MBP (16GB, 1TB HD), Monoprice 24-inch second monitor, iPhone 5s 32GB, iPad Air 2 64GB
    Too vague a description to say.

    What happens when you boot up from another bootable drive, for example your restore DVDs?

  3. #3


    Member Since
    Mar 24, 2010
    Posts
    3
    anymore ken
    Same thing when I do that. I hold down option and it still only gives me the option to boot from the hard drive. I tried to hold down C to try to boot from the DVD and it still gives me the same message.

  4. #4


    Member Since
    Mar 24, 2010
    Posts
    3
    Now I can't eject my disc

  5. #5


    Member Since
    Jan 22, 2010
    Location
    Victoria, BC
    Posts
    20,911
    Specs:
    Mid-2012 MBP (16GB, 1TB HD), Monoprice 24-inch second monitor, iPhone 5s 32GB, iPad Air 2 64GB
    Take it to an Apple authorised service provider. You are getting kernel panic and it sounds like some hardware failure to me.

    PS. Try restarting the mac and hold the "mouse" key (trackpad button) down and keep holding. After 30 seconds or so the disc should eject.

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