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Apple Notebooks Apple's notebook computers including MacBook Pro, MacBook, MacBook Air, PowerBook, and iBook.

Apple Macbook Pro - Corporate Use/Support Role


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j_dinan

 
Member Since: Jun 26, 2007
Posts: 22
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Wusup MacForums,

I am lil excited after a meeting with my boss, he announced we are now going to be supporting the Apple Mac environment in our company. I am going to be the lead support person.

I have been a closet Apple fanboy for a while and I own a MBP. I have a few questions and maybe some of you can answer based on your experiences.

We have a budget for training classes. What Apple seminars/ classes or certifications should I focus on pursuing?

The environment will be MBP running OSX 10.5 and higher. What technical books would be a wise investment?

Any advice would be much appreciated... Thanks in advance.

-J
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6string

 
Member Since: Sep 09, 2009
Location: Down Under :D
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6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold
Mac Specs: Back to my old 2.2GHz C2D MB after selling my MBP and wondering what my next Mac will be :)

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While waiting for some good pointers to come to this thread, I really see these video tutorials a great starting point.
Apple - Mac
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j_dinan

 
Member Since: Jun 26, 2007
Posts: 22
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^^I agree, I can also share these with the support teams. Thx.
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