Trackpad and Keyboard stopped working.

jbates11 · jbates11 #1 (**permalink**)

03-04-2010, 12:56 PM

Hey yall,

First off, I'm new here and tried to search for this topic but couldn't find anything. My apologies if I'm just that bad at searching.

Recently my trackpad and keyboard won't work when I have the battery in my laptop. They work if I use it while plugged in to a power source so not all is lost, but being able to have a battery in would be spectacular. I have a Macbook Pro and I have Applecare, but yall seem to know what's up so I thought I'd ask here first.

If you have any clue what's going on I'd appreciate your help! Thanks!!

chscag · chscag #2 (**permalink**)

03-04-2010, 03:36 PM

If we were to give you advice about a specific repair and you did it yourself it would void your warranty. The best advice I can give you is to call your local Apple store and make an appointment with the genius bar. Let Apple sort it out. After all, that's why you paid all that money for Apple care.

Regards.

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Trackpad and Keyboard stopped working.

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jbates11 #1 (permalink)
Member Since: Mar 04, 2010 Posts: 1	03-04-2010, 12:56 PM Hey yall, First off, I'm new here and tried to search for this topic but couldn't find anything. My apologies if I'm just that bad at searching. Recently my trackpad and keyboard won't work when I have the battery in my laptop. They work if I use it while plugged in to a power source so not all is lost, but being able to have a battery in would be spectacular. I have a Macbook Pro and I have Applecare, but yall seem to know what's up so I thought I'd ask here first. If you have any clue what's going on I'd appreciate your help! Thanks!!
	QUOTE Thanks

chscag #2 (permalink)
Member Since: Jan 23, 2008 Location: Fort Worth, Texas Posts: 32,376 Mac Specs: 21.5" iMac 2.5 GHz i5, iPad 3rd Gen., 3 iPods	03-04-2010, 03:36 PM If we were to give you advice about a specific repair and you did it yourself it would void your warranty. The best advice I can give you is to call your local Apple store and make an appointment with the genius bar. Let Apple sort it out. After all, that's why you paid all that money for Apple care. Regards.
	QUOTE Thanks

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