02-25-2010, 09:23 PM

Hi guys I'd first like to thank people in advance for their time. Anyway last August I dropped 1200 dollars on a brand new Macbook Pro and things were semi great untill recently. It's been slowing up alot and the pinwheel keeps showing up left and right, it's getting really annoying. And then just last week I got a message about a panic attack and my macbook told me I had to restart the comp, so I did that and it worked fine untill today when it crashed again. Now it's back up and running fine again but what gives? I saved the crash reports and can post the whole thing if needed. But here's the first part of the most recent one...
Interval Since Last Panic Report: 58108 sec
Panics Since Last Report: 1
Anonymous UUID: F71C5F1C-194A-46D3-89F5-13E29C442672

Thu Feb 25 21:06:25 2010
panic(cpu 1 caller 0x226297): "thread_invoke: preemption_level -1, possible cause: unlocking an unlocked mutex or spinlock"@/SourceCache/xnu/xnu-1456.1.25/osfmk/kern/sched_prim.c:1471
Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)
0x2bfd2a18 : 0x21acfa (0x5ce650 0x2bfd2a4c 0x223156 0x0)
0x2bfd2a68 : 0x226297 (0x5864e8 0xffffffff 0x586480 0x225b6c)
0x2bfd2ae8 : 0x22699d (0x6cb27c4 0x2597d93d 0x11f3 0x29cc63)
0x2bfd2b58 : 0x226a2b (0x0 0x0 0x0 0x2597d93d)
0x2bfd2b78 : 0x220be5 (0x0 0x0 0x2597d93d 0x11f3)
0x2bfd2ba8 : 0x486ae5 (0x66a5460 0x1 0x66a5470 0x0)
0x2bfd2c18 : 0x487208 (0x2597d93d 0x11f3 0x0 0x66a5460)
0x2bfd2c58 : 0x18a8754 (0x66a5470 0x66a5460 0x400 0x18adb48)
0x2bfd2c98 : 0x18ac99f (0x66a5470 0xe4e1c0 0x18af6fc 0x1)
0x2bfd2d08 : 0x18aa70d (0x216aa968 0x18a3f50 0x18a71e0 0x2bfd2d74)
0x2bfd2d28 : 0x18a461a (0x216aa968 0x2daf3f00 0x18a3f50 0x18a71e0)
0x2bfd3ce8 : 0x18a9abc (0x216aa968 0x2db3f800 0x2bfd3d34 0x1)
0x2bfd3d58 : 0x18ab8a3 (0x216aa968 0x2dae7500 0x2bfd3d70 0x4ab328)
0x2bfd3d88 : 0x4aeabb (0x216aa968 0x7688c24 0x0 0x2bfd3e5c)
0x2bfd3e48 : 0x49729e (0x7688c24 0x0 0x2bfd3ec4 0x2dae7500)
0x2bfd3e78 : 0x494f65 (0x5e1e0c0 0x2bfd3ec4 0x0 0x2bfd3f54)
0x2bfd3f18 : 0x4950c3 (0x2bfd3f54 0x5e1e0c0 0x39cde0c 0x0)
0x2bfd3f78 : 0x4ed4f4 (0x6b26a80 0x6667f80 0x6667fc4 0x0)
0x2bfd3fc8 : 0x29ceb8 (0x6ab44e0 0x0 0x10 0x6ab0820)
Kernel Extensions in backtrace (with dependencies):
com.bluecoat.kext.bckd(2.11.10)@0x18a1000->0x1b9efff

BSD process name corresponding to current thread: Google Chrome

02-25-2010, 09:28 PM

I should probally add that all my ram is stock installed but I did install snow leopard and windows seven via bootcamp.

02-25-2010, 10:53 PM

What were you doing when it went into kernel panic? Looks like it may have something to do with Google Chrome... were you using Chrome when it happened?

Kernel panics can occur because of bad software or hardware.

Regards.

02-25-2010, 11:55 PM

Um browsing the web with Chrome, I had a tab open for youtube and had some music playing and then a tab or two of text that I was reading. Maybe Itunes was open? Both crashes have happened with Chrome open though

02-26-2010, 04:00 AM

Typically, that last line is where to look.

You might contact the support team at bluecoat - assume you are running their K9 web protection software? Should be a known issue with them and it could be that Chrome does not play nice with it.

Reports I've seen, they're not responding all that well though. Think I'd remove it since it's still in beta for Snow Leopard anyway. (System Preferences - K9 Web Protection - Uninstall K9)

02-26-2010, 10:15 AM

Yeah i had it installed to block people from watching porn on my computer, don't ask, but i guess I'll uninstall it and see what happens. Thanks for the help

02-26-2010, 01:33 PM

I agree with bobtomay, sounds like google chrome causing your problems. I'd start by removing that and see if it persists.

01-14-2011, 12:47 PM

Yeah i have the same problem on my normal MacBook while Google Chrome was NOT running so that's weard i had it before, then my MacBook had to totally reset... But then that keep happening

01-14-2011, 02:12 PM

Originally Posted by stijnkas

Yeah i have the same problem on my normal MacBook while Google Chrome was NOT running so that's weard i had it before, then my MacBook had to totally reset... But then that keep happening

Personally easy fix. Just use Safari. Only thing I use chrome on is Windows cause windows exploder does just that. lol!