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Apple Notebooks Apple's notebook computers including MacBook Pro, MacBook, MacBook Air, PowerBook, and iBook.

Info on this error report


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RampHog

 
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Member Since: Nov 23, 2007
Location: Grand Rapids MI
Posts: 35
RampHog is on a distinguished road
Mac Specs: 2.16 GHZ MacBook Black 2GB's RAM 200GB Hard Drive

RampHog is offline
Hey guys,

I had a similar problem with an older Macbook I had and now my wife's macbook is acting up. Constant freeze's to a grey screen prompting a restart of just a hard freeze where the machine will restart by itself.

Here is the error report, if someone can make sense out of this it would be greatly appreciated.

If we can't get this one fixed we agreed we would take it to the range and put some holes in it with the old reliable M82.

Interval Since Last Panic Report: 70292 sec
Panics Since Last Report: 15
Anonymous UUID: C5991875-BDB5-4CC5-8051-8C3ACB7B5C44

Thu Feb 18 17:38:34 2010
Machine-check capabilities (cpu 0) 0x0000000000000806:
family: 6 model: 15 stepping: 6 microcode: 199
Intel(R) Core(TM)2 CPU T7400 @ 2.16GHz
6 error-reporting banks
threshold-based error status present
Machine-check status 0x0000000000000004:
machine-check in progress
MCA error-reporting registers:
IA32_MC0_STATUS(0x401): 0xf200004000000800 valid
MCA error code: 0x0800
Model specific error code: 0x0000
Other information: 0x00000040
Threshold-based status: No tracking
Status bits:
Processor context corrupt
Error enabled
Uncorrected error
Error overflow
IA32_MC1_STATUS(0x405): 0x0000000000000000 invalid
IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
IA32_MC3_STATUS(0x40d): 0x0020000000000000 invalid
IA32_MC4_STATUS(0x411): 0x0000000000000011 invalid
IA32_MC5_STATUS(0x415): 0xf200141014040400 valid
MCA error code: 0x0400
Model specific error code: 0x1404
Other information: 0x00001410
Threshold-based status: No tracking
Status bits:
Processor context corrupt
Error enabled
Uncorrected error
Error overflow
panic(cpu 0 caller 0x001AAA68): Machine Check at 0x00908f29, thread:0x699c998, trapno:0x12, err:0x0, registers:
CR0: 0x8001003b, CR2: 0x000f8000, CR3: 0x0106c000, CR4: 0x00000660
EAX: 0x02b56000, EBX: 0x00000001, ECX: 0x0699c998, EDX: 0x00002072
ESP: 0x210afe08, EBP: 0x210afe08, ESI: 0x00000001, EDI: 0x02b56000
EFL: 0x00010206, EIP: 0x00908f29

Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x4f4e28 : 0x12b4c6 (0x45f91c 0x4f4e5c 0x13355c 0x0)
0x4f4e78 : 0x1aaa68 (0x469790 0x908f29 0x699c998 0x12)
0x4f4f58 : 0x1a2563 (0x4f4f70 0x0 0x0 0x0)
0x210afe08 : 0x904fd9 (0x2b56000 0x12 0x5424dc 0x0)
0x210afe38 : 0x9050d1 (0x2b56000 0x3dfd528 0x210afea8 0x120f97)
0x210afe98 : 0x5b4171 (0x2b56000 0x352a900 0x210afee8 0x120530)
0x210aff08 : 0x5b4113 (0x2b56000 0x5c60e4 0x246 0x13246b)
0x210aff28 : 0x4293b4 (0x2b56000 0x2bf6500 0x3dfd4ec 0x0)
0x210aff78 : 0x13ebde (0x2bf6500 0x2bd75db 0x1a436f 0x29ee7d8)
0x210affc8 : 0x1a14fc (0x522b60 0x0 0x1a40b5 0x36d4e40)
Backtrace terminated-invalid frame pointer 0
Kernel loadable modules in backtrace (with dependencies):
com.apple.driver.AppleUSBUHCI(3.5.2)@0x903000->0x910fff
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x5ce000
dependency: com.apple.iokit.IOUSBFamily(3.5.2)@0x59d000
com.apple.iokit.IOUSBFamily(3.5.2)@0x59d000->0x5c6fff

BSD process name corresponding to current thread: kernel_task

Mac OS version:
9L31a

Kernel version:
Darwin Kernel Version 9.8.0: Wed Jul 15 16:55:01 PDT 2009; root:xnu-1228.15.4~1/RELEASE_I386
System model name: MacBook2,1 (Mac-F4208CAA)

System uptime in nanoseconds: 1396611891764
unloaded kexts:
com.apple.driver.InternalModemSupport 2.4.0 - last unloaded 173288940327
loaded kexts:
com.Cycling74.driver.Soundflower 1.3.1
com.apple.driver.InternalModemSupport 2.4.0 - last loaded 36204926882
com.apple.iokit.IOBluetoothSerialManager 2.1.9f10
com.apple.filesystems.autofs 2.0.2
com.apple.driver.AppleHDAPlatformDriver 1.7.1a2
com.apple.driver.AppleHDAHardwareConfigDriver 1.7.1a2
com.apple.driver.AppleHDA 1.7.1a2
com.apple.driver.AppleUpstreamUserClient 2.7.5
com.apple.driver.SMCMotionSensor 2.1.1d2
com.apple.driver.AppleIntelGMA950 5.4.8
com.apple.driver.AppleGraphicsControl 2.8.15
com.apple.driver.AppleIntelGMAX3100 5.4.8
com.apple.driver.AppleIntelIntegratedFramebuffer 5.4.8
com.apple.driver.AirPort.Atheros 320.16.2
com.apple.driver.AppleHDAController 1.7.1a2
com.apple.iokit.IOFireWireIP 1.7.7
com.apple.Dont_Steal_Mac_OS_X 6.0.3
com.apple.driver.AudioIPCDriver 1.0.6
com.apple.driver.AppleIRController 113
com.apple.driver.ACPI_SMC_PlatformPlugin 3.4.0a17
com.apple.driver.AppleLPC 1.3.1
com.apple.driver.AppleBacklight 1.6.0
com.apple.driver.AppleTyMCEDriver 1.0.0d28
com.apple.driver.CSRUSBBluetoothHCIController 2.1.9f10
com.apple.driver.AppleUSBTrackpad 1.7.4f1
com.apple.driver.AppleUSBTCKeyEventDriver 1.7.4f1
com.apple.driver.AppleUSBTCKeyboard 1.7.4f1
com.apple.driver.CSRHIDTransitionDriver 2.1.9f10
com.apple.driver.XsanFilter 2.7.91
com.apple.iokit.IOAHCIBlockStorage 1.2.2
com.apple.driver.AppleUSBMergeNub 3.5.2
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.1.1
com.apple.iokit.SCSITaskUserClient 2.1.1
com.apple.iokit.IOATAPIProtocolTransport 1.5.3
com.apple.driver.AppleFileSystemDriver 1.1.0
com.apple.driver.AppleFWOHCI 3.9.7
com.apple.driver.AppleUSBHub 3.4.9
com.apple.iokit.IOUSBUserClient 3.5.2
com.apple.driver.AppleAHCIPort 1.7.0
com.apple.driver.AppleIntelPIIXATA 2.0.1
com.apple.iokit.AppleYukon2 3.1.13b2
com.apple.driver.AppleUSBEHCI 3.4.6
com.apple.driver.AppleUSBUHCI 3.5.2
com.apple.driver.AppleEFINVRAM 1.2.0
com.apple.driver.AppleSmartBatteryManager 158.10.5
com.apple.driver.AppleRTC 1.2.3
com.apple.driver.AppleHPET 1.4
com.apple.driver.AppleACPIPCI 1.2.5
com.apple.driver.AppleACPIButtons 1.2.5
com.apple.driver.AppleSMBIOS 1.4
com.apple.driver.AppleACPIEC 1.2.5
com.apple.driver.AppleAPIC 1.4
com.apple.security.seatbelt 107.12
com.apple.nke.applicationfirewall 1.6.77
com.apple.security.TMSafetyNet 3
com.apple.driver.AppleIntelCPUPowerManagement 76.2.0
com.apple.driver.DiskImages 199
com.apple.BootCache 30.4
com.apple.iokit.IOSerialFamily 9.4
com.apple.driver.DspFuncLib 1.7.1a2
com.apple.iokit.IO80211Family 216.1
com.apple.iokit.IOHDAFamily 1.7.1a2
com.apple.iokit.IOAudioFamily 1.6.9fc5
com.apple.kext.OSvKernDSPLib 1.1
com.apple.driver.IOPlatformPluginFamily 3.4.0a17
com.apple.driver.AppleSMC 2.3.1d1
com.apple.iokit.IONDRVSupport 1.7.3
com.apple.iokit.IOGraphicsFamily 1.7.3
com.apple.driver.AppleUSBBluetoothHCIController 2.1.9f10
com.apple.iokit.IOBluetoothFamily 2.1.9f10
com.apple.iokit.IOUSBHIDDriver 3.4.6
com.apple.driver.AppleUSBComposite 3.2.0
com.apple.iokit.IOSCSIBlockCommandsDevice 2.1.1
com.apple.iokit.IOBDStorageFamily 1.5
com.apple.iokit.IODVDStorageFamily 1.5
com.apple.iokit.IOCDStorageFamily 1.5
com.apple.iokit.IOSCSIArchitectureModelFamily 2.1.1
com.apple.iokit.IOFireWireFamily 3.4.9
com.apple.iokit.IOAHCIFamily 1.5.0
com.apple.iokit.IOATAFamily 2.0.1
com.apple.iokit.IONetworkingFamily 1.6.1
com.apple.iokit.IOUSBFamily 3.5.2
com.apple.driver.AppleEFIRuntime 1.2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.iokit.IOStorageFamily 1.5.6
com.apple.iokit.IOHIDFamily 1.5.5
com.apple.driver.AppleACPIPlatform 1.2.5
com.apple.iokit.IOACPIFamily 1.2.0
com.apple.iokit.IOPCIFamily 2.6
QUOTE Thanks
chscag

 
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Member Since: Jan 23, 2008
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Do you have the original install media for her MacBook? Boot the machine with the original install media. Instead of going through the OS X installation process, escape out of that and run the Apple Hardware Test. It may be the hard drive acting up or even a flakey memory module. Freeze ups are usually caused by defective hardware although it can sometimes be caused by software. Run the hardware test and get back to us.

Regards.
QUOTE Thanks
RampHog

 
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Member Since: Nov 23, 2007
Location: Grand Rapids MI
Posts: 35
RampHog is on a distinguished road
Mac Specs: 2.16 GHZ MacBook Black 2GB's RAM 200GB Hard Drive

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Thanks chscag.

Ran the "quick" test and came up with nothing. Currently running the extended tests, hopefully something will show up.
QUOTE Thanks
RampHog

 
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Member Since: Nov 23, 2007
Location: Grand Rapids MI
Posts: 35
RampHog is on a distinguished road
Mac Specs: 2.16 GHZ MacBook Black 2GB's RAM 200GB Hard Drive

RampHog is offline
Extended test rand twice with no results.

Called apple they suggested trying an archive and reinstall.

While performing the reinstall the machine froze to a grey screen. Held down to power button to restart and when it booted up everything was gone, no OS, no nothing.

Took it to the apple store this morning and everyone there agreed it was either the HD, logic board or both.

Needless to say I am pretty ******. This is the second macbook we have owned that has taken a complete dump on us. As much as I hate going back to a windoze machine I don't think I am willing to make another 1K plus investment with apple.
QUOTE Thanks
chscag

 
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Member Since: Jan 23, 2008
Location: Fort Worth, Texas
Posts: 38,507
chscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond repute
Mac Specs: 27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, 3 iPods, OS X Mavericks

chscag is offline
Sorry to hear the bad news. It seems whenever something like that happens, the techs at Apple diagnose it as a bad logic board. I'm beginning to wonder how many logic boards have been swapped out only to find out later that it was bad memory or an intermittent hard drive?

Anyway, I certainly hope your MacBook is covered by Apple care. Changing out the logic board can get very expensive. And don't give up on Apple yet. I have a good friend who spent over $1000 on a Sony notebook and has had nothing but trouble with it. He just took it into the Sony depot in Dallas to have a new display installed.

Regards.
QUOTE Thanks

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