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  1. #1


    Member Since
    Dec 29, 2009
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    12
    Brand New Macbook Pro help
    I just got my first Mac. I need a little help. I can't seem to open quicktime. It shows QT icon in my apps folder, but does not open when I click on the icon. I'm running snow lep. I'm doing a software update via software updater, but I'm in Iraq and my internet connection is horrible slow, so it's take me 15 hours to download a update that would take minutes back home I still don't think the software up date is going to help me with this problem. I mean quicktime should be on the Mac from the start.

    Any ideas where I should start trying to fix this issue?

  2. #2


    Member Since
    Aug 04, 2007
    Posts
    264
    Quicktime should be called 'Quicktime Player' not QT in your Applications folder.

  3. #3

    bobtomay's Avatar
    Member Since
    Dec 22, 2006
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    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '14 1.8 i7 8GB 10.11; 21" iMac '13 2.9 i5 8GB 10.11; 6S
    When you click on QT in your apps folder it will not open a QT window, but it does open the app. You'll notice after clicking it, on your menu bar at the left side it will say QuickTime Player. You'll then need to go into the 'File' menu and choose what you want to do.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  4. #4


    Member Since
    Dec 29, 2009
    Posts
    12
    Quote Originally Posted by bobtomay View Post
    When you click on QT in your apps folder it will not open a QT window, but it does open the app. You'll notice after clicking it, on your menu bar at the left side it will say QuickTime Player. You'll then need to go into the 'File' menu and choose what you want to do.
    bobtomay, I did notice it in the menu bar when I clicked the QT icon with in apps. I'll play with it a little more when I get off work(the mac is back at my hooch) Will I need to open via "file" everytime I want to use QT? ie I wanted to stream some videos via apple.com and it would try to load the videos and would stop loading and just show the QT logo with a "?" mark in the middle of the QT player.

    Also, I download the plugin to be able to play windows media play based files within QT. Aside from installing it is there anything else I need to do to be able to watch WMP files in QT?

    I am sorry if these question seem dumb, but I'm having little more trouble getting used to some of the basic functions of how the Snow Lep. OS works than I thought I would. Though I'm learning slowly, but surely.

  5. #5

    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,515
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '14 1.8 i7 8GB 10.11; 21" iMac '13 2.9 i5 8GB 10.11; 6S
    Any QT files you open should auto open QT and begin playing them. There should be no need to open it separately, as long as you haven't changed any file attributes. If you're having issues playing individual files, that would be a separate issue.

    The items to install for playback of most file types are Flip4Mac (for wmp) and Perian (for just about everything else).

    It is not a bad idea to have the VLC media player installed either, although I find it extremely rare that I open it. Some will prefer this player to the built in DVD Player and I do use it on my Win based systems.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

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