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  1. #1


    Member Since
    Dec 11, 2009
    Posts
    3
    Battery - died in less than a week
    I have a problem with my macbook, it was purchased less than a week ago and the battery seems to be dead. For some reason it will not work unless plugged in and as i am new to apple product i wanted to ask you could it be in some mode or something ? meaning could the problem be software related or should i send it for service ?

    Thanks in advance

  2. #2


    Member Since
    Aug 28, 2009
    Posts
    147
    Quote Originally Posted by asasin18 View Post
    I have a problem with my macbook, it was purchased less than a week ago and the battery seems to be dead. For some reason it will not work unless plugged in and as i am new to apple product i wanted to ask you could it be in some mode or something ? meaning could the problem be software related or should i send it for service ?

    Thanks in advance
    Did you charge it?

    A little more info would be helpful.

  3. #3


    Member Since
    Dec 11, 2009
    Posts
    3
    i did not change it yet. i bought the notebook 5 days ago (brand new). Today this problem occured.

    what other info do you need ???

  4. #4

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    49,482
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, Sierra
    He didn't ask if you "changed it", he asked if you attempted to charge the battery?

    When you plug the machine into the AC outlet, does the orange light come on showing that the battery is charging?

    If it doesn't, then clearly something is wrong. Return your machine to where you purchased it and ask for a new one.

    Regards.

  5. #5


    Member Since
    Dec 11, 2009
    Posts
    3
    the light is green as if fully charged, but once you remove the charger it instantly goes off

  6. #6

    johnnyFIVE's Avatar
    Member Since
    Dec 11, 2009
    Location
    Orlando, FL
    Posts
    153
    Specs:
    iPad & iphone 3G
    download this and give it a go

    coconut-flavour.com - [coconutBattery 2.6.5]

    tell us what it says about your battery and we can go from there.

    If its brand new there is probably some serious issue though.

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