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  1. #1

    Member Since
    Nov 01, 2009
    Angry new macbook pro 15" display woes
    Sometimes the display acts weird:

    Then it goes away after sometime, only to come back later. Any clue? Shall I send back the notebook -- anyone with experience? Shall I get a ticket before sending back the notebook (cant visit a store in person).

    the notebook is less than a week old!

  2. #2

    ImageX's Avatar
    Member Since
    Aug 17, 2009
    East Bay, CA
    17" MBP C2D 2.8 4GB OS X 10.8 | iPhone 5
    Call Apple and explain to them what you're experiencing. They will more than likely have you send it back to have the screen replaced if they can't pinpoint a hardware/software issue. Good luck.
    "The early bird gets the worm, but the second mouse gets the cheese."

    Remember to use the Reputation System!

  3. #3

    TattooedMac's Avatar
    Member Since
    May 19, 2009
    Waiting for a mate . . .
    21" iMac 2.9Ghz 16GB RAM - 10.11.3, iPhone6s & iPad Air 2 - iOS 9.2.1, ATV 4Th Gen tvOS, ATV3
    Yep if its only a week old the next call i make would be Apple as ImageX has mentioned. Then they can make the judgment. Mind you if needs to be sent away you could have no Mac for a cpl of weeks even if they do say a 7 day turn around.

    Dont forget to use the Reputation System if someone has helped you out !!!
    Arguing with a zealot is only slightly easier than tunneling through a mountain with your forehead!!!!!
    MoTM ☆☆☆

  4. #4

    dtravis7's Avatar
    Member Since
    Jan 04, 2005
    Modesto, Ca.
    iMac 2010 27" QuadI7 OS10.13 iMac 2008 OSX10.11, MBP Late2011OS10.13 , iPad Pro 10.5", iPhone 5s,
    If there is an Apple Store close I would take it in, or call like the others have suggested. Looks like the display panel is defective of the cable loose.

  5. #5

    Member Since
    Nov 01, 2009
    thanks guys. i already have a task number, and hopefully will get to the apple guys tomorrow when they open. unfortunately there is no store around, so i have to send in the laptop. didnt expect from apple!

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