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  1. #1

    Member Since
    Nov 01, 2009
    Angry new macbook pro 15" display woes
    Sometimes the display acts weird:

    Then it goes away after sometime, only to come back later. Any clue? Shall I send back the notebook -- anyone with experience? Shall I get a ticket before sending back the notebook (cant visit a store in person).

    the notebook is less than a week old!

  2. #2

    ImageX's Avatar
    Member Since
    Aug 17, 2009
    East Bay, CA
    17" MBP C2D 2.8 4GB OS X 10.8 | iPhone 5
    Call Apple and explain to them what you're experiencing. They will more than likely have you send it back to have the screen replaced if they can't pinpoint a hardware/software issue. Good luck.
    "The early bird gets the worm, but the second mouse gets the cheese."

    Remember to use the Reputation System!

  3. #3

    TattooedMac's Avatar
    Member Since
    May 19, 2009
    Waiting for a mate . . .
    21" iMac 2.9Ghz 16GB RAM & 13"MBP 2.9Ghz i7 8GB RAM 10.10.3, iPhone5 & iPad Air 2 iOS 8.3, ATV3
    Yep if its only a week old the next call i make would be Apple as ImageX has mentioned. Then they can make the judgment. Mind you if needs to be sent away you could have no Mac for a cpl of weeks even if they do say a 7 day turn around.

    Dont forget to use the Reputation System if someone has helped you out !!!
    Arguing with a zealot is only slightly easier than tunneling through a mountain with your forehead!!!!!
    MoTM ☆☆☆

  4. #4

    dtravis7's Avatar
    Member Since
    Jan 04, 2005
    Modesto, Ca.
    iMac late 2007 10.11.b4, iMac 2008 10.10.5, Macbook2007 10.7.5, Mac Mini 10.7.5, iPhone 3GS Note 8!!
    If there is an Apple Store close I would take it in, or call like the others have suggested. Looks like the display panel is defective of the cable loose.

  5. #5

    Member Since
    Nov 01, 2009
    thanks guys. i already have a task number, and hopefully will get to the apple guys tomorrow when they open. unfortunately there is no store around, so i have to send in the laptop. didnt expect from apple!

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