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  1. #1

    Member Since
    Oct 17, 2009
    Unhappy Brand New MacBook Pro Charging Problem
    Hi guys, I just got my macbook pro a few days ago and a problem has already happened.

    Basically when I wanted to charge my macbook pro, it said "Not Charging" next to the battery icon with a green light lasting for a few seconds then orange. But in fact it was charging. Also I have noticed that the battery cycle count is 4, does it mean it is old?

    Your help and advice is well appreciated. Thank you very much.

  2. #2

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Keller, Texas
    2017 27" iMac, 10.5" iPad Pro, iPhone 6s+, iPhone 7+, Numerous iPods, High Sierra
    Brand new? If you're experiencing charging problems, contact Apple or take it to your local Apple store and let them look at it.

    4 cycles on a brand new MacBook Pro battery is not unusual. Factory testing accounts for the extra cycles.


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