MacBook Pro - MacBook Pro DVD/CD Burner appears to be broken

solomon415 · solomon415 #1 (**permalink**)

08-31-2009, 02:28 AM

Hello all. I'm new to this site and I was hoping for some advice on this issue. I have a first generation Macbook Pro 15' (model A1150). My internal DVD burner/drive appears to be broken. I cannot get it to finish a simple audio CD burn in iTunes. Whenever I try, it appears to go through the burn process as usual, by showing that it's initializing and finalizing the CD. Then the disc ejects and I get a message that says: The attempt to burn a disc failed. The device failed to respond properly, unable to recover or retry.

Has anyone else had this issue? More importantly- what are my options? Can I replace this drive? My laptop is a few years old so I doubt Apple will cover it under warranty.

Thanks in advance!

Kevriano · Kevriano #2 (**permalink**)

08-31-2009, 03:40 AM

Firstly I would try cleaning the drive with a disc cleaner, as many people don't and lasers do get dirty.
If that fails then your options are to replace the drive, possible, but a little fiddly, or buy an external burner (cheaper and you get to use it on other Macs/PC's should the need arise).
These things do wear out eventually.

solomon415 · solomon415 #3 (**permalink**)

08-31-2009, 12:58 PM

Quote:

Originally Posted by Kevriano

Firstly I would try cleaning the drive with a disc cleaner, as many people don't and lasers do get dirty.
If that fails then your options are to replace the drive, possible, but a little fiddly, or buy an external burner (cheaper and you get to use it on other Macs/PC's should the need arise).
These things do wear out eventually.

Thanks. Is there a particular drive cleaner you recommend?

technologist · technologist #4 (**permalink**)

08-31-2009, 01:34 PM

I would try canned air first.

Kevriano · Kevriano #5 (**permalink**)

08-31-2009, 01:47 PM

Quote:

Originally Posted by solomon415

Thanks. Is there a particular drive cleaner you recommend?

Not especially, but I have used Allsop products for years with no issues.

Compressed air is ok, but it doesn't clean the lens and may blow dust further into the machine in my opinion.

scandoscott · scandoscott #6 (**permalink**)

09-01-2009, 01:34 AM

Did you just install Snow Leopard? I am having the same issue with DVD burning and after research it seems like others have had the same issue. I am also experiencing issues with my fan, it is currently constantly running at 6200rpm and I have not been able to make it stop. Does anybody have any fixes minus just reinstalling 10.5?

solomon415 · solomon415 #7 (**permalink**)

09-01-2009, 02:12 AM

Quote:

Originally Posted by scandoscott

Did you just install Snow Leopard? I am having the same issue with DVD burning and after research it seems like others have had the same issue. I am also experiencing issues with my fan, it is currently constantly running at 6200rpm and I have not been able to make it stop. Does anybody have any fixes minus just reinstalling 10.5?

I don't have Snow Leopard yet. I'm running 10.5.8. Are you getting the same error message as me?

solomon415 · solomon415 #8 (**permalink**)

09-02-2009, 02:17 AM

Quote:

Originally Posted by Kevriano

Not especially, but I have used Allsop products for years with no issues.

Compressed air is ok, but it doesn't clean the lens and may blow dust further into the machine in my opinion.

You are the MAN! I tried the Alsop cleaner and it fixed the problem! My burner works again!! Thank you very much.

Andy_M · Andy_M #9 (**permalink**)

09-02-2009, 02:49 AM

I buy canned air too

Kevriano #2 (permalink)
Member Since: Jul 02, 2006 Location: Crawley, England Posts: 4,560 Mac Specs: 20" Intel iMac 2.4 Ghz/3G Ram/320HD, Snow Leopard. PBook G4, 1.5Ghz/1.5 Ram/250 HD, Leopard 10.5.6.	08-31-2009, 03:40 AM Firstly I would try cleaning the drive with a disc cleaner, as many people don't and lasers do get dirty. If that fails then your options are to replace the drive, possible, but a little fiddly, or buy an external burner (cheaper and you get to use it on other Macs/PC's should the need arise). These things do wear out eventually. Try my custom Mac Forums Search Engine: Mac Forums Google Search Please use the reputation system if you consider any help given useful (it's the little ✓/✘ on the left <---)
	QUOTE Thanks

Andy_M #9 (permalink)
Member Since: Jul 27, 2006 Location: Berkshire, Uk Posts: 394 Mac Specs: 15.4" MBP Sep 09, 2.66Ghz C2D, 4Gb Ram, 320Gb HDD 7200rpm, 10.6.x / iPod Touch 8Gb	09-02-2009, 02:49 AM I buy canned air too Photography Portfolio \| Apple Geek, Windows Professional, Web Knight, Passionate Biker
	QUOTE Thanks

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MacBook Pro - MacBook Pro DVD/CD Burner appears to be broken

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solomon415 #1 (permalink)
Member Since: Jun 15, 2009 Location: The Bay Area Posts: 17 Mac Specs: MacBook Pro 15" A1150 Model 2.15 Ghz and Mac G4 Tower w/ Mirrored Drive Doors 1.25 Ghz	08-31-2009, 02:28 AM Hello all. I'm new to this site and I was hoping for some advice on this issue. I have a first generation Macbook Pro 15' (model A1150). My internal DVD burner/drive appears to be broken. I cannot get it to finish a simple audio CD burn in iTunes. Whenever I try, it appears to go through the burn process as usual, by showing that it's initializing and finalizing the CD. Then the disc ejects and I get a message that says: The attempt to burn a disc failed. The device failed to respond properly, unable to recover or retry. Has anyone else had this issue? More importantly- what are my options? Can I replace this drive? My laptop is a few years old so I doubt Apple will cover it under warranty. Thanks in advance!
	QUOTE Thanks

technologist #4 (permalink)
Member Since: Mar 30, 2004 Location: USA Posts: 4,744 Mac Specs: 12" Apple PowerBook G4 (1.5GHz)	08-31-2009, 01:34 PM I would try canned air first.
	QUOTE Thanks

scandoscott #6 (permalink)
Member Since: Sep 01, 2009 Posts: 1	09-01-2009, 01:34 AM Did you just install Snow Leopard? I am having the same issue with DVD burning and after research it seems like others have had the same issue. I am also experiencing issues with my fan, it is currently constantly running at 6200rpm and I have not been able to make it stop. Does anybody have any fixes minus just reinstalling 10.5?
	QUOTE Thanks

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