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  1. #1

    Member Since
    Jul 24, 2009
    Keyboard not working/not being recognised
    I'm having trouble at the moment getting my keyboard to work on my macbook. I usually use an external keyboard so I tried it with both the on board one and my external one to check the keyboard isn't faulty. The mouse, which is running through the external keyboard is working though... It's as if there's a setting where you can just turn off the keyboard.
    Any help is much appreciated

  2. #2

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Fort Worth, Texas
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, El Capitan
    Try resetting the PRAM\NVRAM to see if that works. I don't know if you will be able to if the keyboard(s) are dead. Link

    You might also want to run the Apple Hardware Test on your machine. Link But again, it requires that you have a working keyboard.

    If none of the above works for you or you're unable to use the keyboards at all and your machine is still under warranty, you might consider letting Apple look at it.



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