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  1. #1


    Member Since
    Jan 27, 2005
    Location
    Maidenhead, UK
    Posts
    423
    Specs:
    20" intel iMac, 15" MBP, 3 X 13.3" MB (family etc), G4 tower, 12" G4 PowerBook, iBook G4, 20" iMacG5
    Uh-Oh problems with my 12" powerbook - Help!
    Been using the powerbook happily for a couple of weeks after buying it from a freind. It still has 4 months of apples warranty left.
    I turned it on yesterday when i came back from work, and saw a massive great pin line down the screen! - I was suprised, as this laptop has never been carried around, and has always been used as a desktop! It is in A1 condition, not even a scratch.
    I phoned apple, and they are sending out a box for me to send it back in. Will the warranty cover this, as this is not accidental damage!
    here is a link which shows a jpeg of the problem.
    www.mgpro.co.uk/powerbookdamage.JPG
    Do you think apple will fix the issue free of charge??
    Please help
    Alex

  2. #2


    Member Since
    Jul 22, 2003
    Location
    Hamilton College
    Posts
    6,999
    Specs:
    20" iMac C2D 2.16ghz, 13" MacBook 2.0ghz, 60gb iPod vid, 1gb nano
    They will probably fix that under AppleCare
    Don't forget to use the new User Reputation System

  3. #3


    Member Since
    Jan 27, 2005
    Location
    Maidenhead, UK
    Posts
    423
    Specs:
    20" intel iMac, 15" MBP, 3 X 13.3" MB (family etc), G4 tower, 12" G4 PowerBook, iBook G4, 20" iMacG5
    Quote Originally Posted by trpnmonkey41
    They will probably fix that under AppleCare
    i don't have applecare - just the warranty. Will they do it? After all it is a 'defective part' as stated in their warranty details.
    Alex

  4. #4


    Member Since
    Jul 22, 2003
    Location
    Hamilton College
    Posts
    6,999
    Specs:
    20" iMac C2D 2.16ghz, 13" MacBook 2.0ghz, 60gb iPod vid, 1gb nano
    AppleCare is just an extension of the period of the warranty. If you are still under warranty that means you are covered
    Don't forget to use the new User Reputation System

  5. #5


    Member Since
    Jan 27, 2005
    Location
    Maidenhead, UK
    Posts
    423
    Specs:
    20" intel iMac, 15" MBP, 3 X 13.3" MB (family etc), G4 tower, 12" G4 PowerBook, iBook G4, 20" iMacG5
    Excellent. Thanks for the help.
    Alex

  6. #6
    MickMAC
    Guest
    yep your good! they will take care of that under warranty

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