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  1. #1

    plmiller0905's Avatar
    Member Since
    Mar 17, 2009
    Location
    Wisconsin
    Posts
    167
    Specs:
    Macbook 2.4GHz, 160GB, 2GB,SD / Iphone 3Gs 16GB
    Can't get the external hard drive to Mount
    I have a Powerbook G4 1.5, 2 Gb Ram and an 80 Gb Hard Drive. Well my problem is, I went and purchased aWestern Digital External Hard Drive. The box states that this hard drive is compatiable for both Windows and Mac. But for some reason I can't get the external hard drive to mount via the firewire. However it will mount by using the USB.

    So can someone please provide some troubleshooting tips on how I can get this external hard drive to mount?

    Thanks
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  2. #2

    louishen's Avatar
    Member Since
    Oct 22, 2007
    Location
    London
    Posts
    8,968
    Specs:
    Mac Mini Core i7 2012 | White 2009 MacBook 2 Ghz | 733 Mhz G4 Quicksilver
    Its either one of two things

    1. The firewire port is dead
    Go to the  menu an select About this Mac, then select More info in the window that pops up. Look for the firewire entry, if it gives you the spec for your firewire posrt then the port is OK.

    2. Power
    Are you running that G4 off its battery? It may not be able to give enough power to that external (the drive might be expecting 24V and the port may only be able to send 12V). Try it again with the Mac connected to the charger, if that doesn't help, can you power the drive with its own juice?
    Member of the Month September 2008 & August 2012 | Found advice useful? use the rep system

  3. #3

    plmiller0905's Avatar
    Member Since
    Mar 17, 2009
    Location
    Wisconsin
    Posts
    167
    Specs:
    Macbook 2.4GHz, 160GB, 2GB,SD / Iphone 3Gs 16GB
    I checked to see if it showed my firewire epecs and it does; it states:

    Firewire Bus:

    Maximum Speed: Up to 800Mb/sec

    Also I do have the computer attached to its power adapter. The hard Drive is also attached to it's own power supply.

    I have tried reformatting the drive via the usb and it formats but when I connect the firewire cable it just don't mount.
    Please give me more APPLES!

  4. #4

    plmiller0905's Avatar
    Member Since
    Mar 17, 2009
    Location
    Wisconsin
    Posts
    167
    Specs:
    Macbook 2.4GHz, 160GB, 2GB,SD / Iphone 3Gs 16GB
    The Powerbook G4 that I have apparently has 2 firewire ports; 1 that's 400 and the other that's 800.

    Now with that said, when I look up my firewire info under System Profiler, shouldn't both of my firewire ports be listed?

    like I said in my previous post, only the 800 firewire port is listed.
    Please give me more APPLES!

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