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  1. #1

    Strangerover's Avatar
    Member Since
    Oct 08, 2007
    Location
    Derbyshire, England
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    11
    Specs:
    14" iBook G4 133Ghz 512mb dvd/rw, 15" Powerbook G4
    ibook will not start after software update
    I've just done a software update on my ibook G4, a security and itunes update. It required my ibook to be restarted, which I did but now all that comes up is the white apple starting page with the 'wait' clock ticking, doesn't go any further. I've tried the 'Apple hardware test' disc in my software and that says all is good. Anyone got any ideas where to go next I'd appreciate it. I've had no previous problems with this ibook whatsoever.

    I was going to do an update on the powerbook but no way at the moment.

  2. #2

    Kevriano's Avatar
    Member Since
    Jul 02, 2006
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    Crawley, England
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    4,558
    Specs:
    20" Intel iMac 2.4 Ghz/3G Ram/320HD, Snow Leopard. PBook G4, 1.5Ghz/1.5 Ram/250 HD, Leopard 10.5.6.
    Run disc utility from your install disc and repair permission and disc. See if that throws up anything.
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  3. #3


    Member Since
    Jun 11, 2009
    Posts
    186
    Specs:
    MacBook Pro 500GB hard drive 4GB ram PowerMac G5 Dual 2.2GHz Mirrored 500GB HDD, Mac Mini, and more
    Strangerover,

    I have also run in to this problem,
    I have used DiskWarrior to temporarily repair the problem with booting ...
    but alas the final solution for me was to replace the hard drive and reinstall
    every thing.. sucks but thats what I had to do .. And I did try all other disk
    utilities.. in booting to the install disk .. single user mode running fsck -fy and
    these did not show errors but it definitely was the hard drive failing..

    Hate to say it but that may be your problem.

  4. #4

    Strangerover's Avatar
    Member Since
    Oct 08, 2007
    Location
    Derbyshire, England
    Posts
    11
    Specs:
    14" iBook G4 133Ghz 512mb dvd/rw, 15" Powerbook G4
    Thanks csegeek thats what I was worrying about. I took Kevs advice and tried the permission/disc repair but no change. Looks like a new hard drive and reinstall.

    In a rare moment of wisdom not long ago I backed up my itunes catalogue to a few dvd discs, will there be any problems returning it to my new itunes?

  5. #5


    Member Since
    Jun 11, 2009
    Posts
    186
    Specs:
    MacBook Pro 500GB hard drive 4GB ram PowerMac G5 Dual 2.2GHz Mirrored 500GB HDD, Mac Mini, and more
    Strangerover,

    I am not that versed with iTunes but you should be able to just import them in to the new install if you do have an iTunes acct you will have to de-authorize all machines with apple.. if you can't get back in to the iBook and just authorize the new install .. you could also use another machine put yours in target mode and suck every thing readable off via firewire..

  6. #6

    Kevriano's Avatar
    Member Since
    Jul 02, 2006
    Location
    Crawley, England
    Posts
    4,558
    Specs:
    20" Intel iMac 2.4 Ghz/3G Ram/320HD, Snow Leopard. PBook G4, 1.5Ghz/1.5 Ram/250 HD, Leopard 10.5.6.
    Quote Originally Posted by Strangerover View Post
    Thanks csegeek thats what I was worrying about. I took Kevs advice and tried the permission/disc repair but no change. Looks like a new hard drive and reinstall.

    In a rare moment of wisdom not long ago I backed up my itunes catalogue to a few dvd discs, will there be any problems returning it to my new itunes?
    No, just drag and drop the disc image over iTunes and it will import the tunes.
    Shame it's your HD, what a pain.
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  7. #7

    Strangerover's Avatar
    Member Since
    Oct 08, 2007
    Location
    Derbyshire, England
    Posts
    11
    Specs:
    14" iBook G4 133Ghz 512mb dvd/rw, 15" Powerbook G4
    Ok I've been wondering why a previously faultless hard drive has died when I did the software update. So I did a basic re-installation, the type that saves your files in a separate folder. This appears to have worked to the extent it's now asking me to log in, but is not recognising my old user password. But here's a new problem. I could re-set it but I need the master password, and it has just dawned on me that I dont have that, it was bought second hand and the previous owner set that. I may be able to contact him again and I have his password hint to jog his memory but is there any way around this if I cant?

  8. #8

    Kevriano's Avatar
    Member Since
    Jul 02, 2006
    Location
    Crawley, England
    Posts
    4,558
    Specs:
    20" Intel iMac 2.4 Ghz/3G Ram/320HD, Snow Leopard. PBook G4, 1.5Ghz/1.5 Ram/250 HD, Leopard 10.5.6.
    Only by doing a completely clean install I'm afraid.
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