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Apple Notebooks Apple's notebook computers including MacBook Pro, MacBook, MacBook Air, PowerBook, and iBook.

MacBook - WWDC new macbook pro 13" - can I exchange mine?


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redryder

 
Member Since: Jun 08, 2009
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I bought my 13" unibody macbook less than a week ago, can I exchange it for the new model or am I screwed?
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PearlJamFan

 
Member Since: Aug 17, 2008
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I have the same question. I bought my MacBook six weeks ago and after spending all that money I'm a little peeved that the new model has now gone on sale. I know that you get free Apple Phone Support for 90 days after purchase - do you think it's worth calling them to see what they might do?

I'm at work so can't try it at the moment.

Many thanks for any advice.
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rsmithgi

 
Member Since: Jan 29, 2008
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As far as I know, if you have opened the box, you have two choices:

1. Return it and pay a restocking fee.

2. Keep it and get a rebate on your purchase price that is equal to the difference in price between what you paid and the end-of-life price on the previous generation machine.

That happened to me just before the latest iMac upgrades. I opted for option (2) and save $200.
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rsmithgi

 
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Quote:
Originally Posted by PearlJamFan View Post
I have the same question. I bought my MacBook six weeks ago and after spending all that money I'm a little peeved that the new model has now gone on sale. I know that you get free Apple Phone Support for 90 days after purchase - do you think it's worth calling them to see what they might do?

I'm at work so can't try it at the moment.

Many thanks for any advice.
Unfortunately, I think 6 weeks is too long to be able to return or get the discount.
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redryder

 
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Quote:
Originally Posted by rsmithgi View Post
As far as I know, if you have opened the box, you have two choices:

1. Return it and pay a restocking fee.

2. Keep it and get a rebate on your purchase price that is equal to the difference in price between what you paid and the end-of-life price on the previous generation machine.

That happened to me just before the latest iMac upgrades. I opted for option (2) and save $200.
Are the new macbook pro 13" specs worth paying the restocking fee ($150)?
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rsmithgi

 
Member Since: Jan 29, 2008
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Quote:
Originally Posted by redryder View Post
Are the new macbook pro 13" specs worth paying the restocking fee ($150)?
Only you can answer that, but I'd probably take the $200 or so rebate from Apple and be happy. In the end, you get the computer you wanted a few days ago for $200 less than you were willing to pay. IMO, that's a good deal.

To get the new version, it would cost you $350 more than keeping the one that you have.
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bobtomay

 
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Quote:
Originally Posted by redryder View Post
Are the new macbook pro 13" specs worth paying the restocking fee ($150)?
Only you can decide that. Compare the two of them and make an educated decision for yourself and your financial situation.

If you purchased less than a week ago, give Apple a call and be nice - ask what they can do for you.

6 weeks ago - give me a break.

I cannot be held responsible for the things that come out of my mouth.
In the Windows world, most everything folks don't understand is called a virus.
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redryder

 
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But would the new long life battery work on my macbook uni? That would be a compelling reason to change if it only works on pros.
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PearlJamFan

 
Member Since: Aug 17, 2008
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Quote:
Originally Posted by rsmithgi View Post
Unfortunately, I think 6 weeks is too long to be able to return or get the discount.
Yeah, that's what I figured but you never know till you ask. Thanks for your response rsmithgi

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Originally Posted by bobtomay View Post
6 weeks ago - give me a break.
I was only asking a question. Thank you.
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Nethfel

 
Member Since: Feb 25, 2009
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Quote:
Originally Posted by redryder View Post
But would the new long life battery work on my macbook uni? That would be a compelling reason to change if it only works on pros.
I'd have to say no since the new battery is built into the new MBP.

My Macs: Late 2013 rMBP w/ 750m; Mac mini G4, 1.25 GHz, 512m ram (server); Late 2011 11" MBA, 1.8GHz i7, 4Gig Ram, 256Gig SSD, HD3000; Powerbook 12" G4 1.33GHz running Debian as a server; Apple TV (1080p version)
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