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Old 08-26-2009, 04:54 AM   #31 (permalink)
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What happened in the end?

Did Apple find out why this happened?
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Old 08-26-2009, 08:21 AM   #32 (permalink)
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Zombie thread, folks....
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Old 08-26-2009, 11:09 AM   #33 (permalink)
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True - but it would be nice to find out what happened in the end. i.e. Did Apple find the route cause, and what machine did he get in exchange.
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Old 08-26-2009, 04:07 PM   #34 (permalink)
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I have to say that I'm glad I saw this thread. I wasn't aware that there was any issue at all but these stories scared me so bad I took a look at my MagSafe power cord and it is horribly frayed! I'm so glad I didn't go a day longer leaving it plugged in all the time. I'm going to the Apple store right now to see if they'll replace this.
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Old 08-26-2009, 11:31 PM   #35 (permalink)
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Follow up:

The Genius I met with said that even though my Macbook Pro is out of warranty, they could replace the power adapter for free. So I definitely recommend that everyone checks their cord right now to see if it's a potential hazard!
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Old 08-27-2009, 04:25 AM   #36 (permalink)
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Where was it frayed?
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Old 11-01-2009, 07:46 PM   #37 (permalink)
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Folks stuff like this should not happen at all, ever. I just got my MBP and I am now worried about this. Apple need to take a look at this and figure out what happened. They need some explaining or a recall or something. This is really serious stuff, anytime it involves fire. One incident is one incident too many.
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Old 11-01-2009, 08:06 PM   #38 (permalink)
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Folks stuff like this should not happen at all, ever. I just got my MBP and I am now worried about this. Apple need to take a look at this and figure out what happened. They need some explaining or a recall or something. This is really serious stuff, anytime it involves fire. One incident is one incident too many.
I guarantee that they have by now. Smoke is a major concern for those of us in the hardware field, and despite the manufacturing company I do not know of ANY that do not perform a thorough root cause analysis on smoked product. Period.
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Old 11-01-2009, 08:11 PM   #39 (permalink)
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I guarantee that they have by now. Smoke is a major concern for those of us in the hardware field, and despite the manufacturing company I do not know of ANY that do not perform a thorough root cause analysis on smoked product. Period.
I hope so. I just sent them an email anyway to find out if they know about this and if they have done an investigation and what was the cause. I sent them the link to this thread.
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Old 11-01-2009, 08:23 PM   #40 (permalink)
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I hope so. I just sent them an email anyway to find out if they know about this and if they have done an investigation and what was the cause. I sent them the link to this thread.
I can tell you that the company I work for... unless it was YOUR equipment, you'd never hear the FA results. For what it's worth, every piece of electronics you own is subject to similar faults. Worse still, the wiring in your house probably has higher risk
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Old 11-01-2009, 08:40 PM   #41 (permalink)
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I can tell you that the company I work for... unless it was YOUR equipment, you'd never hear the FA results. For what it's worth, every piece of electronics you own is subject to similar faults. Worse still, the wiring in your house probably has higher risk
It's best to find out both for them and us, before people start dying from it. Once it gets to that point it'll get costly.
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Old 11-01-2009, 08:59 PM   #42 (permalink)
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Just for the record and not trying to be a fanboy in any way. I have seen Dell Laptops burst into flames and very little was said but if an Apple product does it, people all rip into Apple and their products. Most of the Laptop fires I have seen were defective batteries. The few macs at least a year ago that I read about catching fire had the defective Sony manufactured batteries. That was clearly Sony's fault and they were recalled and new batteries given the user for free in the case of Apple at least.

The Dell's that I saw literally burst into flames had the same design batteries made by Sony.

The problem in this thread might be something different but I am sure Apple has looked into it. Trust me, they don't want to be sued either!
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Old 11-01-2009, 09:34 PM   #43 (permalink)
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It's best to find out both for them and us, before people start dying from it. Once it gets to that point it'll get costly.
It's worth pointing out that any electronic device is subject to fire, period. It doesn't matter whether it's a laptop or a blender. Anytime there is a short (and this is obviously the result of a short, either in the power adapter, the connector or the guts of the laptop), there's going to be smoke at the very least.

Keep an eye on your adapter's plug and the cabling. Make sure there's no cracks in the shielding or dirt around the port. I can almost guarantee you that this is what happened with this particular machine. Solid state electronics don't usually suffer these kinds of problems unless there is some external influence (like an animal chewing on a cable, damaging shielding).
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Old 11-01-2009, 09:37 PM   #44 (permalink)
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Jeez man thats brutal, makes me worried. Glad to hear your ok though and make sure you tell the folks at apple about the burn, they might be more willing to give you a new machine.
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Old 11-01-2009, 09:49 PM   #45 (permalink)
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Very good points CWA. Also another point you mentioned one time, make sure your Mag Safe plug and jack don't pick up any metal particles. That will cause a short for sure. It's a good idea to check it before you plug it in and be sure it's clean. It's magnetic after all and can pick up other metal. It does not take much to short out the pins.
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