How did you burn your hand? Did you grab the piece that was burning? Why didn't you grab another part of it?
I don't mean to speak for the OP, but I think it goes without saying that aluminum is a very good conductor. So any part of the machine that got hot enough to melt plastic would have easily turn the entire thing into a heatsink. I'm sure just touching any part of the case was enough to give someone 2nd degree burns.
Wow man , glad to hear your getting it replaced! I wish we had an Apple store we could just walk into to talk to a genius. I hope things go well for you with a new MBP!
I would go to them and say, "I don't want the same thing to happen again, and I don't want something cheaper. So, you can exchange it for a new 17", or i can contact someone(lawyer) who handles these matters better than I can by myself."
A little confrontational don't you think? The first thing that popped into my head when I read this was blackmail. There is no need to demand an upgrade because of this. If Apple is willing to work with the individual to find a suitable solution, there is no need to become litigious.
Quote:
Originally Posted by cwa107
The MagSafe port is magnetic. As such, it is possible for it to attract bits of metallic pieces and cause a short. If you are not already in the habit, it's highly recommended that you inspect both the port and the connector periodically for dirt and debris, wiping it away with a dry cloth.
Everytime I plug something in, I always check for anything that may have gotten into either my MB or the cord I happen to be plugging in (not just the MagSafe). Perhaps it's my neat freak like nature or the fact that I know what my MB cost but it just seems too important not to do a quick check.
Mac Specs: Macbook Pro 15", 2.4ghz, 4GB, 9400m+9600m GT. iPhone 3G. iPods:-)
Quote:
Originally Posted by vansmith
A little confrontational don't you think? The first thing that popped into my head when I read this was blackmail. There is no need to demand an upgrade because of this. If Apple is willing to work with the individual to find a suitable solution, there is no need to become litigious.
Everytime I plug something in, I always check for anything that may have gotten into either my MB or the cord I happen to be plugging in (not just the MagSafe). Perhaps it's my neat freak like nature or the fact that I know what my MB cost but it just seems too important not to do a quick check.
Not at all, you have the right, as a consumer, to deny the same product due to things such as the fire and demand a better quality item, or you can get all your money back. That's why I said that.
Not at all, you have the right, as a consumer, to deny the same product due to things such as the fire and demand a better quality item, or you can get all your money back. That's why I said that.
Do you really think there's a difference in quality between the two machines? Just because something costs more, doesn't mean better quality. The difference is in the feature set in this case.
Do you really think there's a difference in quality between the two machines? Just because something costs more, doesn't mean better quality. The difference is in the feature set in this case.
Exactly. It's the same MagSafe connector in all the Macbook and MBP models. There is not a Deluxe version of the MagSafe.
What has me more concerned is this fire happened after he got his Mac back from being repaired. I wonder if something was done internally that (a mistake) that caused the burning issue.
Glad they took care of you and you were not seriously injured. And thanks for posting the photos. I'll definitely be paying attention to my Magsafe connector from here on out.
I have to say the same as Christina. No words... except,
HOPE THIS DOES NOT HAPPEN TO MY MACBOOK !!!
Keep an eye on the port as I mentioned previously, and you likely never will.
I'd be willing to bet something shorted that connector out, and judging by the way my magsafe connector tends to collect debris, it wouldn't surprise me in the least.
Apple really needs to have some kind of warning about this clearly printed near the port.
After my house fire 8 years ago, I have always been careful when it comes to anything that could be a potential fire hazard so I discconect the magsafe at night. This sort of thing shouldnt happen though.
Well, sorry to hear you got such a bad luck that your MBP got burnt, however it's so nice coz they give you new machine. I'm thinking beside that, they should offer a free Apple product to you like they did to me, once when they kept my MBP almost 5 weeks. They replaced the logic board due to the graphic card issue. They gave me an ipod shuffle free.
I hope they will call you and talk with you about the free offer. Good luck.
