Results 1 to 10 of 10
  1. #1
    Redbull
    Guest
    Unhappy Powerbook 17'' fault?
    Two days ago, I received my brand new Apple 1.67 Powerbook 17'' from Apple UK. Today, I was strolling around and deleted some unncessary files. During my time using it, all of a sudden my whole machine completely freezed. I re-booted it by holding down the start up button for more than 5 seconds. When I finally got the machine up and going again, my whole keyboard was completely disabled/broken (none of the buttons work anymore), some of the features have gone too, some functions won't operate and it won't shut down properly either?. I've done nothing wrong!. I've just spend 2000+ and I'm gobsmacked!.

    I don't know what to do? - could it be a manufactured fault? I've only had it for two days!. Will it be replace under warrenty, repaired or am I screwed?

    Thanks

  2. #2
    MichaelSullivan
    Guest
    Quote Originally Posted by Redbull
    Two days ago, I received my brand new Apple 1.67 Powerbook 17'' from Apple UK. Today, I was strolling around and deleted some unncessary files.

    How do you know that the files you deleted were unneccesary? Were they system files? You can just restore with the disks that shipped with it, no?

  3. #3
    Redbull
    Guest
    Quote Originally Posted by MichaelSullivan
    How do you know that the files you deleted were unneccesary? Were they system files? You can just restore with the disks that shipped with it, no?
    Possibly. So you mean re-install the Mac OS disk that came with it so I receive my system files back and hopefully with a keyboard working?

    Thanks

  4. #4
    jessica
    Guest
    Redbull that is exactly what he means. I think that you may have deleted a system file.

  5. #5
    Redbull
    Guest
    Yes, it's all fix now. Just a re-install that did the job. But I have one slight problem, I downloaded Window Media player by mistake and for some unfathomable reason, I can't delete it from my trash can?

    ''The operation cannot be completed the item ''wmphelp.htm'' is locked''

    Anybody know how to remove it or unlock it?. It is getting very annoying now.

    Thanks

  6. #6
    BONE
    Guest
    Quote Originally Posted by Redbull
    Yes, it's all fix now. Just a re-install that did the job. But I have one slight problem, I downloaded Window Media player by mistake and for some unfathomable reason, I can't delete it from my trash can?

    ''The operation cannot be completed the item ''wmphelp.htm'' is locked''

    Anybody know how to remove it or unlock it?. It is getting very annoying now.

    Thanks
    if you drag it out of the trash and do an command I on it to get info down the bottom of the window that comes up you can unlock the file, unlock it and try deleting it again

  7. #7
    Redbull
    Guest
    Quote Originally Posted by BONE
    if you drag it out of the trash and do an command I on it to get info down the bottom of the window that comes up you can unlock the file, unlock it and try deleting it again
    Sorry, I'm new to Mac. How do I do a command on it?. Where's the command located?. I may sound a bit of a twit here but hey I'm learning...

  8. #8
    tariq
    Guest
    do this instead:

    click your desktop, then in the menu at the top, goto Finder > Secure Empty Trash

    i've heard this works

  9. #9
    meltbanana314
    Guest
    Quote Originally Posted by Redbull
    Sorry, I'm new to Mac. How do I do a command on it?. Where's the command located?. I may sound a bit of a twit here but hey I'm learning...
    The "command" button is the little button on the keyboard with an Apple symbol on it. Use it like you would the ALT or CTRL button.

    Hold it down while pressing the 'I' button and release it to get info on the file.

  10. #10
    Redbull
    Guest
    Quote Originally Posted by meltbanana314
    The "command" button is the little button on the keyboard with an Apple symbol on it. Use it like you would the ALT or CTRL button.

    Hold it down while pressing the 'I' button and release it to get info on the file.
    I've learned a lot here. Yes, I've manage to remove some internal Media player files but, however, the main one still remains. After unlocking it with command under my name (owner) then using a secure empty trash still contains error 'htm is in use'. What the?. It takes up 4mb of space so to be honest, I'll have to hide it in the hardrive and just ignore it. Unless, someone could come up with another alternative?. Sorry to be a bit of a pain.

    Thanks very much for you help guys.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Python Fault
    By TOmike15 in forum OS X - Development and Darwin
    Replies: 4
    Last Post: 06-10-2015, 12:05 PM
  2. Camera fault
    By Adnyl in forum OS X - Operating System
    Replies: 2
    Last Post: 07-02-2013, 03:52 PM
  3. Very strange fault
    By Bullface in forum Apple Notebooks
    Replies: 1
    Last Post: 09-06-2011, 11:05 AM
  4. Printer fault
    By pax4mac in forum Other Hardware and Peripherals
    Replies: 1
    Last Post: 12-21-2007, 10:23 AM
  5. It's all my Dad's fault!
    By sonofapplepm in forum Schweb's Lounge
    Replies: 12
    Last Post: 04-24-2005, 11:15 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •