New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
Apple Notebooks Apple's notebook computers including MacBook Pro, MacBook, MacBook Air, PowerBook, and iBook.

Cannot boot after Norton Emergency Repair


Post Reply New Thread Subscribe

 
Thread Tools
nekoly
Guest
 
Posts: n/a

Hi... I'm fairly new to macs. My powerbook was having some major problems with directories and such. So I booted the mac to the Norton CD to do an emergency repair. That went fine, but now I can't seem to boot it to the harddrive. I've tried holding to Option key or C key but nothing works. My PB is hooked up to a monitor so I've tried unhooking it but all I see on the PB screen is black...and very faded in the background is either a mac icon with a ? blinking or two buttons with a revolving arrow or an arrow pointing to the right.

Powerbook G4 1.25 OSX 10.2.x.x 512mb

Any help would be greatly appreciated.
QUOTE Thanks
Aptmunich

 
Aptmunich's Avatar
 
Member Since: Mar 09, 2004
Location: Munich
Posts: 9,075
Aptmunich has a brilliant futureAptmunich has a brilliant futureAptmunich has a brilliant futureAptmunich has a brilliant futureAptmunich has a brilliant futureAptmunich has a brilliant futureAptmunich has a brilliant futureAptmunich has a brilliant futureAptmunich has a brilliant futureAptmunich has a brilliant futureAptmunich has a brilliant future
Mac Specs: Aluminium Macbook 2.4 Ghz 4GB RAM, SSD 24" Samsung Display, iPhone 4, iPad 2

Aptmunich is offline
Norton is ALWAYS a nono when it comes to mac problems from what I've heard...

I think that your drive index has been corrupted by the utility somehow, try starting up with your OS X install disks in the drive and hold C.

Then do an archive and reinstallation if it recognises the old partition...
QUOTE Thanks
Macman

 
Macman's Avatar
 
Member Since: Oct 30, 2004
Location: San Antonio, Texas
Posts: 4,374
Macman has a spectacular aura about
Mac Specs: PowerMac G4 Cube 450mhz 832mb

Macman is offline
yea, your problems were probably easily fixable had you asked before using norton products, and its lkikely that norton utilities caused the damage to your directories as Ive seen it do many times. there are lots of apps for 'repairing' a problem on your mac, but that doesnt mean theyre good or work.
QUOTE Thanks
nekoly
Guest
 
Posts: n/a

Thank you for your help. I will try your advice and see how it goes. I did not realize Norton was a bad thing for Macs. Is there another anti-virus/repair/security software that's more reliable for macs?
QUOTE Thanks
Macman

 
Macman's Avatar
 
Member Since: Oct 30, 2004
Location: San Antonio, Texas
Posts: 4,374
Macman has a spectacular aura about
Mac Specs: PowerMac G4 Cube 450mhz 832mb

Macman is offline
there are no viruses. all you need if anything is cocktail, and maybe diskwarrior or techtool or something similiar.
QUOTE Thanks
rman

 
rman's Avatar
 
Member Since: Dec 24, 2002
Location: Los Angeles, California
Posts: 12,591
rman has much to be proud ofrman has much to be proud ofrman has much to be proud ofrman has much to be proud ofrman has much to be proud ofrman has much to be proud ofrman has much to be proud ofrman has much to be proud ofrman has much to be proud ofrman has much to be proud of
Mac Specs: 2 x 3.0GHz Quad-Core, 6GB OS X 10.6.8 | 15in MacBook Pro 2.2GHz OS X 10.6.8 | 64GB iPad 2 WiFi

rman is offline
From what I have read, disk warrior would be your best bet.

Life isn't about waiting for the storm to pass, It's about learning to dance in the rain!
QUOTE Thanks
nekoly
Guest
 
Posts: n/a

okay....here's the update. I am extremely afraid... I've started the mac with OSX CD and ran disk utility...my hard disk is almost completely unused!!!! Have I wiped out my hard disk?!?! OH MY GOSH!!! I am too afraid to do anything until I can find out what happened. Here are the steps I took with Norton.

1) uninstalled norton
2) changed startup disk in preferences to boot to norton
3) booted mac using norton cd
4) used disk doctor to repair problems - couldn't fix a few things
5) used volume recover - create & view virtual disk
6) rebuilt disk (i probably shouldn't have)
7) ran disk doctor again - was able to fix all problems
8) tried to reboot to hard disk - mac could not see the HD
9) boot mac using OSX cd - this is when i found out that my HD only has 1 file and 4 folders on it. what happened??


Please help... I need this for work.

Thank you.
QUOTE Thanks
Macman

 
Macman's Avatar
 
Member Since: Oct 30, 2004
Location: San Antonio, Texas
Posts: 4,374
Macman has a spectacular aura about
Mac Specs: PowerMac G4 Cube 450mhz 832mb

Macman is offline
you should stay away from norton as weve posted above, disk warrior should solve the problem, or maybe techtool. another thing to try is hook that mac to another mac running os x and boot using target disk mode, then use disk utiolity or just reinstall the os.
QUOTE Thanks
nekoly
Guest
 
Posts: n/a

I understand what you said about Norton, but I used it before knowing that it's not good to use. I haven't used it since.

Unfortunately, I do not have either of those software nor do I have another mac. Is there a way for me to recover my data or should I just reinstall OSX?

Thank you for all your help.
QUOTE Thanks
Macman

 
Macman's Avatar
 
Member Since: Oct 30, 2004
Location: San Antonio, Texas
Posts: 4,374
Macman has a spectacular aura about
Mac Specs: PowerMac G4 Cube 450mhz 832mb

Macman is offline
if you can connect it to another mac, you may be able to recover the data.
QUOTE Thanks
Phiber
Guest
 
Posts: n/a

Perhaps you should employ someone who is versed in these things you are trying to accomplish. If you had anything of great value on your hard drive, I would suggest you not touch the computer and take it to a data recovery service for them to save your information.
QUOTE Thanks
rman

 
rman's Avatar
 
Member Since: Dec 24, 2002
Location: Los Angeles, California
Posts: 12,591
rman has much to be proud ofrman has much to be proud ofrman has much to be proud ofrman has much to be proud ofrman has much to be proud ofrman has much to be proud ofrman has much to be proud ofrman has much to be proud ofrman has much to be proud ofrman has much to be proud of
Mac Specs: 2 x 3.0GHz Quad-Core, 6GB OS X 10.6.8 | 15in MacBook Pro 2.2GHz OS X 10.6.8 | 64GB iPad 2 WiFi

rman is offline
I would invest in a copy of Disk Warrior. Or you may want to look at companies like Drive Savers.

Life isn't about waiting for the storm to pass, It's about learning to dance in the rain!
QUOTE Thanks

Post Reply New Thread Subscribe


« Powerbook vs. iBook | The chances are what? »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

Similar Threads
Thread
Thread Starter
Forum
Replies
Last Post
How to remove Norton prefs from panel thinkbible OS X - Apps and Games 31 04-24-2005 11:47 AM
OS X Boot Nightmare.... Studio_Woody Switcher Hangout 4 12-02-2004 11:29 AM
Norton Utilities captainstabbin Apple Desktops 5 05-18-2004 01:02 AM
Pculiar Boot Problem Alex Truman Apple Desktops 0 02-19-2004 11:56 AM
Can't boot from cdrom rickenbacherus Other Hardware and Peripherals 2 07-31-2003 04:18 PM

All times are GMT -4. The time now is 12:46 AM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?