MacBook Pro - Possible Macbook Pro ScreenBurn

shriphani · shriphani #1 (**permalink**)

11-23-2008, 03:10 AM

Hi,

I purchased a macbook pro last month (the previous generation, not the new unibody ones.). Just yesterday I noticed dark bands extending from the bottom of the screen to the top and they are a complete distraction. Here is a pic of the bands:
DSC02063 on Flickr - Photo Sharing!

Has this happened to anyone before? apple.com says that this product is covered till 2009 Aug under warranty. What would be the usual response in this situation? I use my MBP to take notes / code / do everything and it would be a pain to be separated from it.

Thanks,
Shriphani

bobtomay · bobtomay #2 (**permalink**)

11-23-2008, 03:19 AM

It's not screen burn-in. But there is a problem. Call Apple tech, they may have seen it before and have an easy fix. Never know.

ViriiGuy · ViriiGuy #3 (**permalink**)

11-23-2008, 07:58 AM

It is not burn in, you have an LED backlight screen.

My 17 used to do that from time to time if it got too hot, like on occasions when I would close it and put it in my bag, only to learn 2 hours later it was still running, never went to sleep.

Usually I could just turn it off for a minute andwhen it came back on, the screen was normal again. If that does not solve it for you, I would call Apple.

cwa107 · cwa107 #4 (**permalink**)

11-23-2008, 09:53 AM

Looks like a problem with the LED backlighting. I would schedule a Genius bar appointment at an Apple Store. If they have the parts in stock, they should be able to repair it for you on the same day.

shriphani · shriphani #5 (**permalink**)

11-23-2008, 12:33 PM

I tried ViriiGuy's method (turning off the lappy for a short while and it worked). I too have the habit of just closing the lid and putting the MBP in my bag. I guess I know how to handle it now.

Thanks everyone!

Shriphani

cwa107 · cwa107 #6 (**permalink**)

11-23-2008, 12:41 PM

I'd still get this addressed within the warranty period as it's clearly a sign of faulty hardware.

bobtomay #2 (permalink)
Member Since: Dec 22, 2006 Location: Texas, where else? Posts: 21,788 Mac Specs: 15" MBP 2.33 C2D 256 4GB, MBA 13" i7 1.8, MB 2.0 2GB, Nano 4th, 3GS, iPad 1	11-23-2008, 03:19 AM It's not screen burn-in. But there is a problem. Call Apple tech, they may have seen it before and have an easy fix. Never know. I cannot be held responsible for the things that come out of my mouth. In the Windows world, most everything folks don't understand is called a virus. Place your vote for our Member of the Month
	QUOTE Thanks

cwa107 #4 (permalink)
Member Since: Dec 20, 2006 Location: Middletown, Pennsylvania Posts: 25,916 Mac Specs: 15" MBP, Core i7/2GHz, 8GB RAM, 256GB Crucial M4 SSD	11-23-2008, 09:53 AM Looks like a problem with the LED backlighting. I would schedule a Genius bar appointment at an Apple Store. If they have the parts in stock, they should be able to repair it for you on the same day. Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!
	QUOTE Thanks

cwa107 #6 (permalink)
Member Since: Dec 20, 2006 Location: Middletown, Pennsylvania Posts: 25,916 Mac Specs: 15" MBP, Core i7/2GHz, 8GB RAM, 256GB Crucial M4 SSD	11-23-2008, 12:41 PM I'd still get this addressed within the warranty period as it's clearly a sign of faulty hardware. Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!
	QUOTE Thanks

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shriphani #1 (permalink)
Member Since: Nov 23, 2008 Posts: 3	11-23-2008, 03:10 AM Hi, I purchased a macbook pro last month (the previous generation, not the new unibody ones.). Just yesterday I noticed dark bands extending from the bottom of the screen to the top and they are a complete distraction. Here is a pic of the bands: DSC02063 on Flickr - Photo Sharing! Has this happened to anyone before? apple.com says that this product is covered till 2009 Aug under warranty. What would be the usual response in this situation? I use my MBP to take notes / code / do everything and it would be a pain to be separated from it. Thanks, Shriphani
	QUOTE Thanks

shriphani #5 (permalink)
Member Since: Nov 23, 2008 Posts: 3	11-23-2008, 12:33 PM I tried ViriiGuy's method (turning off the lappy for a short while and it worked). I too have the habit of just closing the lid and putting the MBP in my bag. I guess I know how to handle it now. Thanks everyone! Shriphani
	QUOTE Thanks

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