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Apple Notebooks Apple's notebook computers including MacBook Pro, MacBook, MacBook Air, PowerBook, and iBook.

MacBook - Grey Screen, Folder & Blinking Question Mark, Eep!?!


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prettyinpunk

 
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I was downloading a file that my friend sent me, when I turned away my Macbook started making a horrible noise (crackling or scratching almost). I attempted to restart thinking it might be a li'l tired but it didn't respond so I force shut down with the power button.

No upon load up I get a grey screen which after a minute displays a folder with a flashing "?".

Is this resovable? I am currently at work so am unable to access my Apple discs at the moment but will simply reinstalling the operating system resolve this. I don't care if i lose anything, I simply want a health computer

Thanks guys!
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B&O

 
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A flashing folder with a question mark in it means that there is not operating system on the machine. Did you enter your password?

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prettyinpunk

 
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it won't allow me to enter the login sequence, it simply boots up with a blank grey screen, then this folder appears.

i don't mind if i need to reinstall everything. but is there any special procedures i need to follow (e.g. will the macbook allow me to enter a CD even if it's not loading up correctly? do i need to press a sequence of buttons? etc).

i fear the file i downloading may very well have been a virus. so i guess reinstalling the OS will fix the issue. i could have almost broke into tears when it happened
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B&O

 
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Did it ask you for a password?

There is no OS on the HDD. Pop in the disc and it will work. I highly doubt it is a virus that is why the password is important.

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tkdkickboxer

 
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Quote:
Originally Posted by prettyinpunk View Post
I was downloading a file that my friend sent me, when I turned away my Macbook started making a horrible noise (crackling or scratching almost). I attempted to restart thinking it might be a li'l tired but it didn't respond so I force shut down with the power button.

No upon load up I get a grey screen which after a minute displays a folder with a flashing "?".

Is this resovable? I am currently at work so am unable to access my Apple discs at the moment but will simply reinstalling the operating system resolve this. I don't care if i lose anything, I simply want a health computer

Thanks guys!
Do you know were in your Macbook the scratching noise came from?

Based on your description it sounds like your hard drive might have died. Since you don't have your install discs you can try target disk mode using firewire (if you have a friend that has a mac) to repair or to check that your hard drive is o.k.
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prettyinpunk

 
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that does not sound good!! my computer has recently been making a quiet beeping noise recently, that i was told could be the sign of the hard drive going. Nooo!!

where on the apple website may i find out if my macbook is still in warranty? thanks
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tkdkickboxer

 
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Quote:
Originally Posted by prettyinpunk View Post
where on the apple website may i find out if my macbook is still in warranty? thanks
Here is the link you need to check your warranty.
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prettyinpunk

 
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hmm, estimated expiry is 31st December, I shall go home to see if i can install osx, if not looks as if it'll be a rush to stormfront after work tomo
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mandingo

 
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I have a Mac Mini that was doing that same thing (minus the noise).
I took it to the Apple store and they said it was the HD failing.
It was out of warranty and I didn't have the money to buy a new HD so I just had them leave it torn apart and I took it home.
I used an external USB cable and hooked it up to a Windows machine and basically deleted the partitions on the drive and formatted it the long way.
Reinstalled it in the Mac and it let me reinstall OSX.
It started hanging up a lot so I bought a Refurb MacBook and am giving the Mini to my brother.
He's already bought a new HD and is coming up this weekend to get it.

To make a long story short (too late) it sounds like the HD is going/gone bad.
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sevenhelmet

 
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Sounds like a bad HD. Sorry.

"Luck favors the prepared"
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tootyfruity

 
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that means you need a new hard drive. it happened to mine twice in one year.
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