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  1. #1


    Member Since
    Apr 29, 2008
    Location
    Brisbane, Australia
    Posts
    118
    Specs:
    MacBook Pro 15" 2.5 GHz 2 GB RAM 250 GB HDD NViDA GeForce 8600 GMT
    MBP dented next DVI port.. Does it void fault graphics card warranty
    Hi all,

    I bought my macbook pro in February 2008 when Penryn Processor model was released. I have had many problems with my display which obviously proves that I have one of those faulty Nvidia 8600M GT Graphics card in it. But I have been quite busy & haven't been able to get it fixed & just today morning I dropped my laptop carry bag on the ground from approximately 60 CM height from the ground. But because of the padding in the bag I just have a little dent right next to my DVI port.

    Now, Apple has covered the macbook pros with 8600M GT graphics card for 2 years for Graphics Card related problems. I am also only interested in getting my faulty graphics card replaced for now... But what I am worried about is, will this little dent on the side of my macbook pro void my warranty, even for the faulty graphics card??

    Here is the photo... Image004.jpg
    iPod 5.5 Gen Video 30 GB | iPod Classic 80 GB |Airport Express |
    MacBook Pro Penryn 2.5 GHz | 2 GB RAM | NVida GeFroce 8600 GMT|

  2. #2


    Member Since
    Jun 02, 2008
    Location
    Portland
    Posts
    10
    Specs:
    15.4 MacBook Pro 2.2 Ghz; 200 GB Toshiba 7k200; 2 GB stock RAM; Leopard 10.5.3
    Similar Dent
    I have a similar dent on my macbook pro. I had it in a shoulder strapped bag made of neoprene. I went to pick a textbook up off the floor and the bag slipped off my shoulder and on to the ground. When I took my MBP out of the bag at my next class I noticed that the metal around the DVI port was warped/bent. It still works though, luckily. Did your DVI port still work after it got dented? I understand you have problems with your Nvidia chip but if the DVI port still works then the dent should be considered a cosmetic blemish and in no way should it affect your ability to get the Nvidia chip replaced. They will have to replace the entire motherboard/logic board because the Nvidia chip is soldiered onto the motherboard/logic board.

    I didn't like the idea of apple getting rid of the DVI port in the new generation of MBs and MBPs but after this incident I understand why the did it. The mini display port is much smaller and therefore the casing can be stronger. Less holes and smaller holes for the ports = stronger case.

  3. #3


    Member Since
    Jun 02, 2008
    Location
    Portland
    Posts
    10
    Specs:
    15.4 MacBook Pro 2.2 Ghz; 200 GB Toshiba 7k200; 2 GB stock RAM; Leopard 10.5.3
    When they open the case, depending on the technician. S/he may be so kind and push the dent back out for you.

  4. #4

    cwa107's Avatar
    Member Since
    Dec 20, 2006
    Location
    Lake Mary, Florida
    Posts
    26,876
    Specs:
    15" MBP, Core i7/2GHz, 8GB RAM, 480GB Crucial M500 SSD
    If the machine is fully functional, aside from the known-faulty GPU issue, this shouldn't be a problem. If they made an issue out of it, I would definitely push back and ask them for a technical explanation as to why a cosmetic problem voids the warranty extended for a manufacturer's DEFECT.

    But I would guess that unless you have a real winner of a tech, they won't make a big deal out of it. I suspect these guys are seeing MBPs with fried GPUs all day long and are used to quickly swapping logic boards without asking too many questions.
    Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!

    https://youtu.be/KHZ8ek-6ccc

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