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Apple Notebooks Apple's notebook computers including MacBook Pro, MacBook, MacBook Air, PowerBook, and iBook.

Dead Pixel...AHHH


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Agent_Boost
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Hey all,

Got my 15" superdrive back in October '04 so its roughly 4 months old.

Well the other day i had my screen black as a DVD was loading and i noticed i have a dead PIXEL! ahhhhh

I was wondering if anyone has experienced this and could perhaps recommend how i go about getting this repaired? I assume it falls under warranty?

anyone have any info?

thanks in advance
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trpnmonkey41

 
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You need to have 6 dead pixels before apple will replace it.

I had a dead pixel on my powerbook once. I turned off the powerbook and massage the area with a moist paper towel, dried it off and the pixel was revived

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rberry88

 
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I had one on my flat panel iMac (1 dead/stuck pixel) when I first got it. I just massaged the area lightly with my finger (careful not to hit your fingernail on the screen) and it went away or was revived I should say.

Looking for a PowerMac G4 for $500 or less USD.
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Agent_Boost
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Great, thanks for the advise guys.....I'll try and massage the area to see if i can revive the pixel.


Mac requires 6 huh?
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Padawan

 
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Quote:
Originally Posted by Agent_Boost
Mac requires 6 huh?
Different manufacturers have different policies regarding pixels, and I'm not certain whether Apple's is explicitly defined or more of a case-by-case basis, but the policies are usually very similar regardless of the company. I think you would be hard-pressed to find a company that will replace an entire LCD panel (since the pixels themselves cannot be "repaired") because of 1 or 2 dead or stuck pixels.

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gesteves
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Quote:
Originally Posted by Padawan
Different manufacturers have different policies regarding pixels, and I'm not certain whether Apple's is explicitly defined or more of a case-by-case basis, but the policies are usually very similar regardless of the company. I think you would be hard-pressed to find a company that will replace an entire LCD panel (since the pixels themselves cannot be "repaired") because of 1 or 2 dead or stuck pixels.
Apparently Samsung has a new zero dead pixel policy.

http://www.engadget.com/entry/1234000870025629/
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Padawan

 
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Quote:
Originally Posted by gesteves
Apparently Samsung has a new zero dead pixel policy.

http://www.engadget.com/entry/1234000870025629/
They're certainly in the minority (although the author states that he isn't sure whether the policy extends outside of South Korea), and though I definitely agree that a dead pixel is upsetting and annoying, instituting such a "zero-pixel" policy industry wide would probably drive up the costs of displays (and the products they're contained in) significantly.

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csuazo

 
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I had one on my new PB. I thought that the massaging thing was BS, but decided to give it a go anyway and...it worked.

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terpfan

 
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how do you know if you have a dead pixel? Is there just no color? I mean a pixel is so tiny so how can you see it?
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trpnmonkey41

 
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A dead pixel will just be black. A pixel is tiny but if there is one that is dead you will be able to notice it. The Pixel can also be "stuck" where it stays a specific color (usually red,green,blue)

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red milk

 
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i have a bright spot massage isn't helping. bwaaaah.
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