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  1. #1
    Agent_Boost
    Guest
    Dead Pixel...AHHH
    Hey all,

    Got my 15" superdrive back in October '04 so its roughly 4 months old.

    Well the other day i had my screen black as a DVD was loading and i noticed i have a dead PIXEL! ahhhhh

    I was wondering if anyone has experienced this and could perhaps recommend how i go about getting this repaired? I assume it falls under warranty?

    anyone have any info?

    thanks in advance

  2. #2


    Member Since
    Jul 22, 2003
    Location
    Hamilton College
    Posts
    6,999
    Specs:
    20" iMac C2D 2.16ghz, 13" MacBook 2.0ghz, 60gb iPod vid, 1gb nano
    You need to have 6 dead pixels before apple will replace it.

    I had a dead pixel on my powerbook once. I turned off the powerbook and massage the area with a moist paper towel, dried it off and the pixel was revived
    Don't forget to use the new User Reputation System

  3. #3

    rberry88's Avatar
    Member Since
    Jun 24, 2004
    Location
    Arlington Heights, IL USA
    Posts
    476
    Specs:
    17" Flat Panel iMac -15" 1.5GHz, 80GB HDD, 128MB ATI video card, 1GB RAM- PowerBook
    I had one on my flat panel iMac (1 dead/stuck pixel) when I first got it. I just massaged the area lightly with my finger (careful not to hit your fingernail on the screen) and it went away or was revived I should say.
    Looking for a PowerMac G4 for $500 or less USD.

  4. #4
    Agent_Boost
    Guest
    Great, thanks for the advise guys.....I'll try and massage the area to see if i can revive the pixel.


    Mac requires 6 huh?

  5. #5

    Padawan's Avatar
    Member Since
    Jul 21, 2003
    Location
    Coruscant, Galactic Republic
    Posts
    1,185
    Specs:
    14" iBook G3 900/640/40 _ _ Power Macintosh G3 All-In-One 315/768/20 _ _ 20 GB iPod
    Quote Originally Posted by Agent_Boost
    Mac requires 6 huh?
    Different manufacturers have different policies regarding pixels, and I'm not certain whether Apple's is explicitly defined or more of a case-by-case basis, but the policies are usually very similar regardless of the company. I think you would be hard-pressed to find a company that will replace an entire LCD panel (since the pixels themselves cannot be "repaired") because of 1 or 2 dead or stuck pixels.
    ~ Support the LANCE ARMSTRONG FOUNDATION -- LAF.org ~

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  6. #6
    gesteves
    Guest
    Quote Originally Posted by Padawan
    Different manufacturers have different policies regarding pixels, and I'm not certain whether Apple's is explicitly defined or more of a case-by-case basis, but the policies are usually very similar regardless of the company. I think you would be hard-pressed to find a company that will replace an entire LCD panel (since the pixels themselves cannot be "repaired") because of 1 or 2 dead or stuck pixels.
    Apparently Samsung has a new zero dead pixel policy.

    http://www.engadget.com/entry/1234000870025629/

  7. #7

    Padawan's Avatar
    Member Since
    Jul 21, 2003
    Location
    Coruscant, Galactic Republic
    Posts
    1,185
    Specs:
    14" iBook G3 900/640/40 _ _ Power Macintosh G3 All-In-One 315/768/20 _ _ 20 GB iPod
    Quote Originally Posted by gesteves
    Apparently Samsung has a new zero dead pixel policy.

    http://www.engadget.com/entry/1234000870025629/
    They're certainly in the minority (although the author states that he isn't sure whether the policy extends outside of South Korea), and though I definitely agree that a dead pixel is upsetting and annoying, instituting such a "zero-pixel" policy industry wide would probably drive up the costs of displays (and the products they're contained in) significantly.
    ~ Support the LANCE ARMSTRONG FOUNDATION -- LAF.org ~

    Do you drive a Civic, Del Sol, or Integra & want more power & tighter steering feel? Click here for my inexpensive DIY Power-Steering Removal Kits.

  8. #8

    csuazo's Avatar
    Member Since
    Oct 01, 2004
    Location
    Santa Fe, NM
    Posts
    55
    Specs:
    12" G4 Powerbook & 80g iPod classic
    I had one on my new PB. I thought that the massaging thing was BS, but decided to give it a go anyway and...it worked.
    Cristal
    What do you know if you don't know yourself?

  9. #9


    Member Since
    Aug 10, 2004
    Posts
    103
    Specs:
    15" PB 1.5, 512 ram, superdrive, one sexy computer!
    how do you know if you have a dead pixel? Is there just no color? I mean a pixel is so tiny so how can you see it?

  10. #10


    Member Since
    Jul 22, 2003
    Location
    Hamilton College
    Posts
    6,999
    Specs:
    20" iMac C2D 2.16ghz, 13" MacBook 2.0ghz, 60gb iPod vid, 1gb nano
    A dead pixel will just be black. A pixel is tiny but if there is one that is dead you will be able to notice it. The Pixel can also be "stuck" where it stays a specific color (usually red,green,blue)
    Don't forget to use the new User Reputation System

  11. #11

    red milk's Avatar
    Member Since
    Jan 06, 2005
    Posts
    108
    Specs:
    1.5 GHz Pb G4 2 GB, imac 2.4 GHz 2 GB, iphone 16 GB
    i have a bright spot massage isn't helping. bwaaaah.

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