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Apple Notebooks Apple's notebook computers including MacBook Pro, MacBook, MacBook Air, PowerBook, and iBook.

MacBook - Getting cracks on the back


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cirian75

 
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Member Since: Jun 02, 2008
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Ok.

my Macbook is 4 months old

never ever been dropped or abused.

today as i was setting it up I noticed some cracks on the lower casing on the back

Not my photo but very similar to this

http://flickr.com/photos/bensite/2157779745/

Its on both sides, and some along the sharp lower edge


Bought it from PC World as they price matched the lowest web price I found.


me thinks a trip to PC World tonight.
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Noels

 
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cirian75,

Even though you bought it at PC World, you can take it back to an Apple Store - it's warranted by Apple no matter where you buy it.

Your choice,

Noel
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cirian75

 
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Quote:
Originally Posted by Noels View Post
cirian75,

Even though you bought it at PC World, you can take it back to an Apple Store - it's warranted by Apple no matter where you buy it.

Your choice,

Noel

Cracks are going to be sorted, booked into the Trafford Centre Apple store on Friday, one year warrenty is valid there.


Repairs done on site :-)


anything to keep PC Worlds "The Tech Guys" and Down Hill Logistics (DHL, their couriers) away from my MacBook.
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Zoolook

 
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Unfortunately this is a common problem, but I agree you should take it to the Apple store rather than PC world.

In the land of the blind, the one-eyed man is stoned to death.
- Joan D. Vinge

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cirian75

 
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They guys photo that seems to be having trouble with getting apple to fix his (but he is out of warrenty)


How Common is this? and is it fixed for good when apple do the repair?
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Noels

 
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"They guys photo that seems to be having trouble with getting apple to fix his (but he is out of warrenty)"

If it's out of warranty, they don't want to work for free.

"How Common is this? and is it fixed for good when apple do the repair?"

Apple gets more Macs to repair than PC World. More practice, better results You'll know the answer to your question when you get it back and see how long it lasts.

Can't be better than a new keyboard and touch pad...

Noel
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bargsbeer

 
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Quote:
Originally Posted by cirian75 View Post
They guys photo that seems to be having trouble with getting apple to fix his (but he is out of warrenty)




How Common is this? and is it fixed for good when apple do the repair?

I don't think it's permanent my Macbook had to have the top and bottom case replaced at 8 Months old. due to cracking and chipped paint.
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jeantr

 
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I have had mine for 3 months haven't seen any chipping; but if I did, I'd definitely take it to the Apple Store over PC World.

Oh, and I love the avatar cirian75; praise be to His noodliness . RAmen
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cirian75

 
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Took her in on Friday, Mac Genuis was supprised, says he's only seen this before on MacBook over 3 years old.

Being replaced under warrenty, no charge

So Im am Mac'less at the mo
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Zoolook

 
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Quote:
Originally Posted by cirian75 View Post
Took her in on Friday, Mac Genuis was supprised, says he's only seen this before on MacBook over 3 years old.

Being replaced under warrenty, no charge

So Im am Mac'less at the mo

Well the oldest MacBook is not even 3 years old now, so that's impossible. This issue flooded the internet as early as 2006, months after they were released. I think that Mac genius is pulling your plonker.

In the land of the blind, the one-eyed man is stoned to death.
- Joan D. Vinge

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cirian75

 
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The non mac genuis girl (orange T-Shirt) says they get quite a few like mine, her has had it to.
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